Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes we are fully insured , we provide 25 years warranty on product and 24 months on installation of floor

Question 2

How did you decide to get into your line of work?

Accepted Answer

We take pride in building floors of high quality and the professional service we provide to our clients we love

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

we had this lady which we did a renovation for her from Parramatta she would always make us lunch .

Question 4

What do you like most about your job?

Accepted Answer

We have professionals who are amiable in nature and love to serve clients with a smile we just love it

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

check their previous jobs and quality what material and brand  they use , there is alot of duplicate material .

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

sometimes there is alot of questions but depending on the customers , normally its about flooring business or kitchen alot

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Because i earn a living from flooring and cabinet making i need to put my 100% to make me reliable

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We use latest technologies to install the flooring in the best possible way. We make sure that the materials we make use of to construct our flooring are of the best quality available in the market

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The location of the property for example close to river or sea due moisture we have to use different underlay

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

its not always about price , i see it as quality you cant compare apple to apple ,quality is important

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

i do kitchens as well as floor and also we have Air Conditioning business and many more services we provide

Question 12

What makes your pricing competitive?

Accepted Answer

we operating from our Factory we have a showroom in our office,We have no overheads to factor into our pricing

Question 13

How do you normally charge for your service?

Accepted Answer

i charge when the job is done normally  i do my service first once its done i charge the customer

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

with over 15 years experience  in flooring and cabinet making business i specialise in making the customer happy 100% .

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

15 years experience our customers acclaim us for our hard work. We have professionals who are amiable in nature and love to serve clients with a smile.

Boltic Homes

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