Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and guarantee all of our work as our company mantra suggests; Zigbuilt - Built for life!

Question 2

How did you decide to get into your line of work?

Accepted Answer

Many of the people in our team were not always in the building industry. We have people who were mechanics, retail store managers and plant machinery operators. We are all a part of the Zigbuilt team because we love what we do - We build!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Many small domestic customers come to us with having no prior building experience or expectations on the whole building process. It's always great to see at the end of the job the smile on our customers face knowing that what they have is a job that has been hassle free and is build to last.

Question 4

What do you like most about your job?

Accepted Answer

At Zigbuilt we love to create. We love starting with just materials and an idea. Then building turning what was once just a dream into a reality.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Many businesses often say that they can complete a project without explaining to the customer how they will go about completing the job. Always ask to see a written quote that details the cost,inclusions & exclusions, estimated time frame to complete the works and licenses & insurances.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question from domestic project would be; We want to build but don't know where to start, can Zigbuilt help? Our answer; Yes! We can help organise the whole process from designing plans to obtaining permits.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a motivated group of like-minded individuals who strive for excellence in everything we set out to achieve.  Zigbuilt is also a proud member of the Master Builders association.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Attention to detail and exceptional finishes make the residential and commercial construction and renovation projects delivered by Zigbuilt stand out from the rest. Construction services include new builds, extensions, kitchens, timber flooring, bathrooms, stairs and everything in-between.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The typical things we need tpo know before we can provide you with a quote are;  1. What do you need built/renovated?  2. When would you like us to start?  3. Where are you located?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The most effective way to save both time and money is to have a clear understanding of what it is that you want. Gather pictures and ideas of what you like. Draw a sketch of what you are wanting to achieve. This takes most of the guess work out of the planning process.

Question 11

What makes your pricing competitive?

Accepted Answer

Because our tradies are highly qualified, they can do much more than just carpentry work. Therefore you can save both time and money on your project by only having to use the one company for your entire project.

Question 12

How do you normally charge for your service?

Accepted Answer

Here at Zigbuilt work with you to decide on the right pricing structure for your project. We can price a job at an hourly rate or, if you'd prefer, we can provide a total quote price for the works involved.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At Zigbuilt we come from a carpentry background specialising in new homes, renovations, commercial fit out, decking and pergolas and everything in between. We also have full time plasterers on board

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