Question 1

How did you decide to get into your line of work?

Accepted Answer

I completed a carpentryand joinery apprenticeship

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

I am local born and bred in the South East area with a love for the area.  I am working in the Moreton Bay Region on a daily basis,  quick to quote,  eager to please and glad to get the job quickly.  I am easy to talk with and make your dream come true.  I have a bank of experienced tradespersons I work with to get the job over the line and on time.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you fit in the job and how long will it take?  Can you do it and what is a rough idea of price?  If I can do the job I will let you know.  I'll answer honestly and let you know if I can do it,  I can fit it in and most of all if I am the best person for the job.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Todd is reliable and flexible,  keen to listen and enjoys achieving client's expectations.  Todd works quickly and cleans up removing all waste.  Todd relates well with people and is supported by reliable hand-selected other trades.  Todd quotes to get the job.  He wants to ensure you are pleased with your project.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A site inspection,  your details,  good information exactly what you want and communication - how much do you want to spend? That's the priority!  Using a tradesperson from the local area is the wisest.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Write down what you are planning,  engage a draftsperson if it alterations.  Pay a deposit to cover materials so they can be prepurchased and save time.  Be reasonable in what you expect especially if it is raining!

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Todd offers a discount to pensioners of 10% on his labour.  Looking after our seniors is close to his heart.  A bit of TLC goes a long way and is his way of saying thank you for building a better Australia.

Question 8

What makes your pricing competitive?

Accepted Answer

After years of quoting Todd knows how long a job will take and the hidden aspects that can pop up - that's experience.  Todd sources good quality materials from major suppliers and specialised stockists.  Todd is assisted by his partner,  Jill,  who has 30 years experience in residential building and property development.  Buying power counts and is passed on when possible.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Todd has worked in the commercial sector for over 6 years and is qualified in fitouts,  he built his own home and has new house experience from slab to fitout and lockup.  Todd enjoys landscaping working with qualified Landscapings in the inner suburbs of Brisbane.  Todd specialises at the moment in Rental property repainrs and maintenance.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Trade qualified carpenter and joiner licensed with the QBSA,  trained in all aspects of paint preparation and loves to paint!  Todd has worked with Real Estate Agents and Property Managers for over 3 years and liaises well with Landlords and Tenants.  Todd sources good quality materials at the right price.

TLC Carpentry & Maintenance

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