Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and provide our customers with 7 years Warranty Insurance and 10 years Structural Insurance. We also provide a 3 month maintenance period to repair and make adjustments due to natural settlement.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Construction and Design has always been a passion of mine. I always knew that I wanted to either be an Architect or Builder. I study Architecture but became a builder so I could design and build great homes for my clients.   Hasan Sarac

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

What foundation system will they be using? Do they have a construction schedule for your project? How will they manage customer service during construction and after the home is complete? What quality assurance procedure do they implement?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Why choose a private Custom Home Builder?  As a Custom Home Builders, we tailor your home to you, your family and most importantly to your block. This ensure we achieve a home that is unique and inspiring to you and maximises on the environment it is built in.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our passion, knowledge and experience.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We are passionate about building inspiring homes. We only employ contractors with work ethics that are inline with ours and only use the best construction practices and materials. We provide our clients with a personalised online project management system that provides up to date photos, complete specifications and selections and neatly stores all our communication in a single area, easy to find and refer back to.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Design an efficient well planned home. Ensure you discuss your plans with a builder before finalising design. Even better if you employ a builder to design and build your home.   2. Keep the exterior materials simple by selecting 3 main finishes. Do not over complicate with trying to implement too many different finishes.   3. Find the right builder who will work with you and design a home that suites your land with the right footing system.

Question 8

How do you normally charge for your service?

Accepted Answer

To prepare a detailed and accurate quotation, as a minimum we need construction drawings, engineering, soil report, thermal performance assessment and current copy of title. We also meet one-on-one with all our customers on their site to better understand the project and finishes.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are a Custom Home building firm and our specialty is a complete Custom Design & Build service. The style of home we enjoy to build is Edwardian, French Provincial and Modern.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The directors of Sarac Homes have degrees in Construction Management and a Diploma in Interior Design. We are registered as a Domestic Builder Unlimited, accreditation as a HIA Greensmart Professional Builder and are members of the Housing Industry of Australia.

Sarac Homes - Custom Home Builder Melbourne

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