Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured for public liability, insure the building work WHILE it is happening and also cover all tradesmen onsite should the unfortunate happen. We guarantee all our work, with our new homes and larger projects having a 6 year structural warranty

Question 2

What do you like most about your job?

Accepted Answer

We love dealing with our customers, turning their dream on paper into a reality. The building industry is a fun one to work in, and we hope to take the stress out of building for all our customers.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a registered builder? What previous similar projects have you completed? Will I be dealing with you or someone else during delivery of the project?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

You will deal with the business owner right from the quoting stage through to completion. We have a tight knit team who communicate with each other to ensure the clients requirements are met and exceeded.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We are a local family owned and operated business that only takes on a select number of jobs at any one time, this ensures that we can offer a high quality service and job ontime, everytime.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Use the builder to your advantage - use their knowledge & experience Take advantage of the builders buying power on items such as plumbing fittings & appliances Write down a list of "needs" & "wants" so you can prioritise your budget

Question 7

What makes your pricing competitive?

Accepted Answer

Drawing on our extensive experience we have found that it is best to use the right tool for the job and also the right trade for the job. This saves time and gets the job done right the first time, having to avoid reworks and mistakes.

Question 8

How do you normally charge for your service?

Accepted Answer

We prefer to quote each job, that way the pricing side of things is agreed upon at the start with no hidden surprises. Some smaller jobs can be carried out on hourly rate so that the savings are passed back onto the client.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in focusing on the customers requirements. We provide a personalised and friendly service, ensuring we carry out all projects with the customer as the number 1 focus.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are Registered Builders with the Building Comission of WA, which means we can carry out larger projects over $20 000 and gives our customers peace of mind. We have over 17 years experience in the local building industry and have a team of highly experienced skilled tradesmen.

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