Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All our works are covered by $20,000,000.00 public liability. Any works over $20,000.00 are covered by home indemnity insurance. We also have contract works insurance.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. Customers commonly ask if we can provide drafting for their plans A.  We do not have an in house draftsperson but can recommend a local business to help with this process.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With a trusted team of trades and plenty of industry experience you can rely on Just ask Just to get the job completed to your requirements.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Renovating, extending or building your new home is an important decision for you.  We want you to be confident that the planning you have spent the time and effort on becomes a reality.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A site visit is essential to get a feel for the proposed works.  To provide an accurate quote plans are usually required (we can also recommend local trusted companies for this service) and it always helps if the fixtures and fittings have been pre selected or at the least some research has been made to help us start the ball rolling.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save time and money it is recommended that customers have a fairly good idea of the works they would like to complete, and if possible have plans and designs ready before the first site meeting.

Question 7

What makes your pricing competitive?

Accepted Answer

As a small company our overheads are very low, we pass these savings directly to the customer by only applying a small builders margin for any works.

Question 8

How do you normally charge for your service?

Accepted Answer

Just ask Just has a low builders margin for works over $30,000.00 this makes our charges lower than many of our competitors.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in  home renovation, room additions, home improvement and home building.  We have completed over 50 renovations in retirement units in recent years and have recent experience in new builds and renovations. Pictures and references can be provided if required.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

To ensure we meet all of your expectations we take pride in our achievements and actively seek to adapt our methods to ensure quality of workmanship.  I personally have been involved in the building industry for over 20 years and I am a qualified carpenter by trade, I also have several years of supervisory experience and have run my own business for 18 years (12 in Western Australia).  Overall, the whole process should be a positive experience so our approach to any project is to listen to your needs so we can provide a more personal service.

Just ask Just

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