Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have 10 million public liability and of course our work guaranteed as our reputation is paramount.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I started as a furniture makers apprentice in '89. Since then I have worked in many facets of the construction industry, learning how to improve on every job. The knowledge expansion and skills growth is why I am in this industry.

Question 3

What do you like most about your job?

Accepted Answer

We love working on a job in order to present the finished article to the customer, being able to start with a blank canvas and finishing the masterpiece is always a joy.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

It is great when a customer wants to be involved and has already done some research into the project and has some solid basis and finance available for the project.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a long established & locally based company that is small enough to cater for the personal requirements of each customer.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Because, as an English craftsmen our attention to detail is second to none, couple this with utter  professionalism and you will see why it is easy to choose us.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

It is always helpful if a client can provide some pictures of styles as well as a mud map or sketch to give an indication of the desired alteration or addition. Good communication between all parties also goes along way to providing a great job

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

It is always helpful if a customer can, 1, clear the area to be worked. 2, choose colours and styles promptly.3, try not to change your mind.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I will personally visit you to discuss your requirements over a coffee.

Question 10

What makes your pricing competitive?

Accepted Answer

Competitive pricing is hard due to the high standards that we aspire to. Moreover we aim to provide value for money.

Question 11

How do you normally charge for your service?

Accepted Answer

We quote on a Job by job basis.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We love working with hardwood and can create amazing decks, pergola's and outdoor features. As well as interior finishes such as staircases and walk in robes.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I began as a furniture maker where attention to detail is critical. Then branched out, slowly over my 23 years experience to become well versed in all elements of construction.

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