Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are an insured bussiness with public liability and workers compensation, we do give warranty on all our work to 24 months on new and old repaints. All workmenship is gurranteed

Question 2

What do you like most about your job?

Accepted Answer

The most that i like about my job is dealing with different people week to week, it is very reliable job and at times is very relaxing and enjoyfull. The most i love is old cottage renovations

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers commonly ask me what paint brand we use (Dulux), Are we insured(yes), Are fully registered and qualified and police cleared (yes we are), and how long is the job going to take

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

It makes us trustworthy because we are always on time, we are very clean and tidy, we offer best customer service and always take apropriate steps in terms of preparation and painting

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

A customer should hire me because we are very proffessional in what we do and we are fully quolified, registered and insured. We offer great workmanship and are very tide and clean with top quality paint and reasonble prices.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Typical things we need to know is How big is the house, if its brand new or repaint, where it is located, which paint brand is client interested and  what needs to be done like walls, ceilings, doors ect

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Customer will be saving if they get us to buy the materials because we get cheaper trade prices 2. they also have time to save some money while we are working on the job so they have time to save 3.they should shop around for best prices and best quality workmenship

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We do have an special offer for one flare custmers which gives them prompt service, instant quote and start with in a week and we give 20% off the price to all pensioners and disabled people.

Question 9

What makes your pricing competitive?

Accepted Answer

Our pricing makes had to beat because we calculate our work load in minute so we charge by day rate plus material which is added on top so that way we only charge for how much we spend on the job.

Question 10

How do you normally charge for your service?

Accepted Answer

We charge our services once the job is completed and inspected by client. Once they are happy with everything we send them an invoice which gives them option to pay cash, cheque or EFT

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in decorative finishes like suede, mettalic, tuscan, pearl finishes. We also specialise in Porters decorative finishes, like liquid copper, liquid iron, wallpapering, liquid copper with patina, ect.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have 10 years experience in the painting and decorating trade and we also have great experience with industrial paints like 2pac and laquer finishes. We also fix and paint colorbond and tile roofs.

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