Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our business is insured & we give guarantee for the work we do. We make all work in relation to Australia Standard and have a close relation to HIA & QBCC.

Question 2

How did you decide to get into your line of work?

Accepted Answer

One day toke the other and I just ended up in this industri back in the 80s. I love my work and the customer we work for.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

This customer call us in for a meeting after first week of work. He wanted to talk about the $, I was a little confuse as I did quote the job. But he told us we was to cheap, and he really like our work. He ended up with giving/paying us another $10.- p/h on top.

Question 4

What do you like most about your job?

Accepted Answer

Its great to see things come together and it makes me feel good working with customer, together we create there project.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Be as accurate You can. Specified Your question and make sure You speak clear so we do not miss understand each other.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

A lot of customers do ask for advise and want help with design, choosing right materials and off cause. Keen to get a prize for the job.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As a builder its my name on the bottom line of the paper, and its my company. I really like to make sure all customer are happy for our work and service.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Quality work, own designer, always on time, with great attitude. And we will stretch ourself  to make YOU another happy customer.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide customer with a fair and accurate quote, I need all informations and clear instructions what You want, design, materials, time frame.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Its possible to save some $ if You can clean site, be well organised and have clear instructions/ work order from start.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Good service and great work. After the work has been done I will pay for a coffee, how about that.

Question 12

What makes your pricing competitive?

Accepted Answer

Our hourly rate is fair, we do not charges for any overheads, as we do not have any one. We estimate materials and time accurate.

Question 13

How do you normally charge for your service?

Accepted Answer

Small jobs, by invoice after the work has been done. Big jobs, after HIA contract book. All invoices sent by Email.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

New house. Extension and renovation. Design Your new house, or job and show it in 3D. We can help You with all the paper work and get it authorised, etc.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With John and Dave Spencer onboard we can easily say there's not that "thing" we can't build.                Both hold a builder lic, and have more than 30 years experience with the building industry on Sunshine Coast. Jes have more than 20 years experience from the building industry in Europe.

Jk Pedersen Carpentry & Construction P/L

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