Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are completely insured and all our work is guaranteed. If a customer is unhappy then we WILL do everything in our power to rectify the issues.

Question 2

What do you like most about your job?

Accepted Answer

I enjoy the interaction with customers and finding the solution to their issues or renovations problems. It s good to know we can help out with any job whether it be small or large.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over 15 years in the industry and with all the years of experience my trades have, Diverse Finishes has an A rating for reliability. Our tradespeople are very friendly and are completely approachable if you have any questions or queries.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

With our friendly service, talented trades and creative ideas, we take the headaches out of all you small or large renovation needs.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the lineal meterage or the area measurements. Its helpful to know the access we have when doing renovations Ie) side gates or driveways. If a customers is wanting us to supply and fit.colour choices are a very handy piece of information to have ready

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Purchasing their products from wholesalers or using one of our trusted wholesale suppliers. 2) using our price matching deals. 3) customers can also save money by doing a lot of the prep work themselves i.e.) when painting they can save money by doing the patch work or prepping of the walls.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For the month of July we are offering a price match and a further 10% off for all painting required. If you can supply a written quote we will price match and take a further 10% off

Question 8

What makes your pricing competitive?

Accepted Answer

At Diverse Finishes we will always shop around for the correct product of your choosing and chase the price with a few different manufacturers. We believe in price matching and giving our customers piece of mind when it comes to quoting.

Question 9

How do you normally charge for your service?

Accepted Answer

Each renovation is broken up into the individual trade that is needed to complete the renovation. If you are just having laminate flooring laid then a carpenter will charge per m2 plus product. If you are renovating your bathroom then we will break it down an itemise your quote.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Diverse Finishes has over 5 different trades that we specialise in. The CEO is a Glazier, then we have carpenters, roof carpenters, tilers, plumbers, electricians, ceiling fixers, landscapers and many many more.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All trades that we have on our books are all qualified and they all have the correction training and insurances. We will always discuss the planned renovation in details with each customer before changes are made.

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