Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured and licensed business, we will guarantee all of our work. the job is not finished until you are satisfied

Question 2

How did you decide to get into your line of work?

Accepted Answer

We love to see the outcome of all finished project's that our customers ask us to do, especially the more unique customer requests

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We interact with all of our customers, there has not been a stand out customer story as all clients have a different story to tell.

Question 4

What do you like most about your job?

Accepted Answer

We enjoy seeing the customer satisfaction when we complete a project that they thought would be too be difficult to complete

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a licensed company? Are you fully insured? What is the cost of all the work that you will be completing.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you do better on the price? We will make sure that we will give you the best possible price we can

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We will not constantly harass you, we will not be forceful or aggressive to obtain the project. We confirm and interact with you every step of the way

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We will guarantee that you will receive professional services and the designs that you want. We will go over everything that will suit your needs

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What you want us to do, what materials you want to use, the budget that you have for the project you want us to complete

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Prepare the grounds for the project you want. Let us know if you have any materials that you want us to use. Give a clear description of the project that you want completed.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you mention that you found out about us through Oneflare we will give you 10% off you first project with us

Question 12

What makes your pricing competitive?

Accepted Answer

All our work is carried out to a professional standard and we do this at competitive rate, if you get a better quote we will do what we can to match it

Question 13

How do you normally charge for your service?

Accepted Answer

We will come out to you, find out exactly what you want and what materials you want to use and provide you with a quote.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all areas of the landscaping industry, we will do just about any job no matter how challenging you think it may be

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We can do anything from simple yards to exquisite gazebos, patios, retaining walls, house repairs, kids play area's and turfing solutions, no job is too big or small.

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