giantA Pty Ltd

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Reviews (78)

• Khanh v

  NEW

  Google review

  07 Jun 2025

  Frustrating Experience – Poor Communication and Unnecessary Delays At first, everything seemed promising — the quote was reasonable, and the initial response was quick. But once I made the payment, the process slowed down dramatically. I was handed over to a junior staff member Zoe,who communicates only via email, asking one question at a time and dragging things out day by day. It’s been over a month, and we’re still stuck at Stage 1, waiting for the floor plan. Despite me providing clear instructions and a draft, the junior continued to draw the plan incorrectly based on her own assumptions. I’ve raised this issue with Julie, but nothing has changed. I’ve sent texts and made phone calls, but the only response I receive is that she “will look into it” — with no follow-up or resolution. All I want is to receive the floor plan so I can move forward and submit it to my private certifier. This delay has caused significant frustration, and I’m extremely disappointed with how things have been handled. I hope the company reviews its internal communication and project management processes — because right now, it’s simply not working.
• Kenneth L

  Google review

  21 Apr 2025

  All the drawings n designs related to the granny flat lodged to the council are undergoing step by step within a timeframe.
• Chris C

  Google review

  20 Feb 2025

  Well priced and efficient, my plans were approved. Really happy with the service and responsiveness.
  giantA Pty Ltd

  replied

  20 Feb 2025

  Thank you for your kind words! We're delighted to hear that you found our service well-priced and efficient. Ensuring a smooth approval process and responsive support is our priority. We appreciate your feedback and look forward to assisting you again in the future! FP
• Thanh P

  Google review

  10 Feb 2025

  Very professional service, great price for the value!
  giantA Pty Ltd

  replied

  10 Feb 2025

  Thank you for your kind words! We take great pride in delivering professional service at exceptional value. We appreciate your support and look forward to assisting you again in the future. FP
• Ben C

  Google review

  17 Jan 2025

  Great company, efficient, good value, knowedgable, responsive
  giantA Pty Ltd

  replied

  20 Jan 2025

  Hi Ben, Thank you very much for your kind words and positive feedback! Your satisfaction is our top priority, and we are delighted to have met your expectations. Please do not hesitate to reach out if you have any further needs or if there is anything we can do to assist you in the future. We greatly appreciate your support and look forward to serving you again. FP

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  Yes, the company has the Public and Products Liability Insurance for the business which effective from 1 March 2019 to 4:00 pm 1 March 2020

• How did you decide to get into your line of work?

  I was interested in design when I was young and it becomes a passion since I have grown up. I found joyful, meaningful and decide to be a professional in this field.

Unique selling points

• Architectural Services "The architect must be a prophet... if he can't see at least ten years ahead, don't call him an architect."

• Drafting At giantA Pty Ltd® , our drafting services in Sydney support and enhance our core architectural services, ensuring every concept is translated into accurate.

• Home Energy Sustainability (BASIX and NatHERS) Enhance the energy efficiency and building sustainability Sydney of your properties with our comprehensive energy assessment Sydney services.

• Specialist Consulting Coordination We take-pride in establishing and continuously expanding a strong-network of highly-reputable and responsible specialist consultants in the fields of architectural-design and construction-across-Australia.