Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am fully insured and guarantee my work that it will hold up for the reason it was meant to do.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always had a passion for building and working with my hands

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I helped install handrails and a ramp for a elderly person who was having trouble leaving her house. She told me the one thing a week she looked forward too was too going down to the shops for a coffee with friends and that i made her getting there alot easier and in less pain.

Question 4

What do you like most about your job?

Accepted Answer

I enjoy the job satisfaction after i complete the job knowing that i built that.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Theu should see what is needed, then break it down.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I get asked alot if i am running late can i notify them, i guess this is the case because alot of trades people may be unreliable. i am always on time

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I understand that people have problems with tradesman turning up and being trustworthy, therefore i have made it a priority to always be on time

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I offer a professional and friendly service. When we say we will be there at a time, we will be there always on time

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Tyepe of work to be done, and what is the cause of the problem

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Identify what needs to be done 2. See what is the course of the problem 3. Find/ investigate a suitable solution

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Vascon values our elderly customers, so we offer a discount on the hourly rate for pensioners

Question 12

What makes your pricing competitive?

Accepted Answer

I have done market research and have found that my rates are competitive and affordable

Question 13

How do you normally charge for your service?

Accepted Answer

I have a hourly rate and a day rate

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

specialise in all decks, pargolas and timber floors

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a qualified carpenter and did my time with a small builder where i picked up a eye for detail. Here i was taught other skills that i refined over the years. I have also worked for a large timber installation and sanding company.

Vascon Property Maintenance

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