Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We hold Public Liability and Workers Compensation Insurances. We guarantee all the work we provide.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My grandfather taught us to work with our hands as children and I took an apprenticeship on as I loved making beautiful things from timber with my own hands.  This has of course extended to much larger projects and many different trades and materials that are still beautiful.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Having a client that trusts and supports us makes all the difference to your own experience throughout. Some regular customers will take a moment to have a holiday while we are building knowing that once we handover to them at an agreed time they may not be able to take a break for some time.

Question 4

What do you like most about your job?

Accepted Answer

Our customers get to live and have full life experiences in the products we deliver. We think that's pretty cool.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Once you settle on the Scope of Work and Agreed Price you should ask, what other projects are you undertaking right now and do you have a the capacity to give my attention everything it needs to succeed?  This simple question can all the difference in the journey to completion.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can we achieve the end result on time and within budget? We stay abreast of the supply and demand of the marketplace which effects time and cost. Our extensive reach of the best trades provide a predictable and cost effective result.  We do not set up a project to fail.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our extensive experience in the entire project cycle during 30+ years in all aspects of project development from leasing, site assessment, design management, Budget establishment and Project management of all consultants and trades to ensure all project objectives are achieved.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We listen carefully and deliver the best and most commercial approach possible whilst providing fair and honest service.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If there are not any design plans or sketches then it's best to provide a detailed scope of work in point form if this is possible.  All quotes are subject to a site inspection. This can normally be assessed at the time of the works to eliminate as many unknowns as possible.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Best value is achieved by engaging us early in the ideas and concept phase so we can balance the needs of costs and quality together.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Honesty and Integrity.  Your interests will always be managed throughout all our dealings, guaranteed. Greg Kennedy  Director  SHOP SHOP NOW Pty Ltd

Question 12

What makes your pricing competitive?

Accepted Answer

We are honest tradesmen who are interested in referral and repeat business.  It is our intention to deliver a quality product an experience.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge hourly of by the Project if we can establish an agreed scope of work with you.  Both are commercially viable under the right circumstances.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Shopfitting, commercial fit-out and residential carpentry.  Project Management and Design of all structures and interiors.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Licensed and insured Contractor.  Professional experience extending over 25 years.  We know the Sydney marketplace and can also manage, negotiate and program works on your behalf.

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