Quality home improvement services pty ltd

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Reviews (4)

• Fion

  NEW

  Verified Oneflare review

  02 Jun 2025

  Verified

  Job Type: Home Renovation

  Location: Montrose, VIC

  A Seven-Month Renovation Nightmare: Broken Promises and Shoddy Work. A promised 100-day renovation starting November 2024 became a grueling seven-month ordeal. Hired to renovate bathrooms, kitchen, laundry, floors, and doors/windows based on prompt response and a Christmas/New Year completion pledge backed by an HIA contract, the project quickly descended into chaos.Constant excuses – material delays, unavailable workers, broken subcontractor machinery – masked the real issue: the tradie Hafiz had drastically underestimated costs. Instead of admitting fault, he pressured me to accept cheaper, inferior materials. Refusals were met with deliberate work slowdowns or stoppages, citing the need for other jobs to cover "losses."The situation worsened with electrical work. He hired a subcontractor sparky without agreeing on a price, then refused full payment, leaving the sparky to demand money directly from me – an unacceptable burden shifted due to his mismanagement.The work quality was appalling: windows installed at different heights on the same wall; window sills bad drainage angles; poorly floor board trim with gaps; windows and doors haphazardly sealed with rough filler; a bathroom door that wouldn't close; and incorrectly cut benchtop stone. Every issue required exhausting arguments for basic fixes. Aftercare was nonexistent. Only threats of regulatory action prompted any response, and repairs were like pulling teeth. The job was declared "completed" last June after nearly eight months, yet some items used wrong materials and two remained unfinished. Now, in May, new defects emerged: a large gap between benchtop and waterfall, and loose lounge floor trim. His dismissive solution after multiple requests? "Go to the tile shop yourself and patch it up." This was the final insult. Without the HIA contract binding him to regulators, he would have abandoned these problems long ago. His initial charm vanished upon signing, replaced by pure misery. Steer clear of this tradie. My bitter experience warns: don't be fooled by his facade.
• Nicholas X

  Verified Oneflare review

  05 May 2024

  Verified

  Job Type: Home Renovation

  Location: Clayton, VIC

  Hafiz was great. Highly recommended and great workmanship. And very professional. I'm very happy with my new bathroom renovation.
  Quality home improvement services pty ltd

  replied

  08 May 2024

  Thank you, Nicholas, for recognizing my efforts. I really appreciate your feedback. It's been a pleasure working at your property, hope to see you again for any future building/renovation projects. Thank you again
• Susheel G

  Verified Oneflare review

  07 Nov 2023

  Verified

  Job Type: Bathroom Renovations

  Location: Nunawading, VIC

  Hafiz was great, did such an amazing job on our bathroom/laundry renovation. Job done on budget and on time that was really appreciated.
  Quality home improvement services pty ltd

  replied

  08 Nov 2023

  Thank you Susheel G We really appreciate you taking the time to leave us a review. we are really glad to hear that, if you have any questions you are welcome to call us anytime, We look forward to seeing you again.
• Gabbi

  Verified Oneflare review

  31 Oct 2018

  Verified

  Job Type: Tiler

  Location: Melbourne, VIC

  Gabbi left a 5 star review for Quality home improvement services pty ltd