Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes insured & guarantee all work completed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father is also a carpenter, working with him when growing up  I always enjoyed working on all different types of projects. I really love my job & enjoy meeting new people & working together to solve their problems.

Question 3

What do you like most about your job?

Accepted Answer

I really enjoy getting up and going to work. I love the interaction with clients and also get a lot of satisfaction out of finishing jobs & leaving the clients with a smile on their face.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Ask about Qualifications. 2. All related work experience. 3. What type of products would they recomend for job. 4. Ask them to provide a few different options on all jobs.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

More so on advice & options regarding the work.  Price, Materials, products, best value for money.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Because I treat every job as it is my own house. I will talk to client's before the job and discuss their options & then decide together which option is best suited to them.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We pride ourselves on keeping all of our customers happy & keep them coming back. We also provide options for clients on all projects & we treat all jobs as they we would if it was our own house etc.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Product type, colour, size, age etc. 2. What else needs to be done, while there. 3. Future work always handy to know to help clients plan in advance.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Provide as much information as they can. 2. Have the job site or area clean & ready. 3. Ask Questions & do some homework about the job, which may be achievable yourself.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We do give discount rates to elderly people. Usually around the 10% - 20% range.

Question 11

What makes your pricing competitive?

Accepted Answer

We like to keep our customers happy. We pride ourselves on repeat work with the same clientel. We are happy to take on all sized jobs

Question 12

How do you normally charge for your service?

Accepted Answer

Depends on each job. We try & give a set price for every job, which allows us to lease with customers & not worry about any extra costs etc.  We do have some set prices on things like doors, flyscreens etc.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Doors, gyprock & ceilings, 2nd fix Carpentry. General handyman tasks.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 25 years experince in all facets of the building industry including site supervision, works manager, site labourer, various courses relating to all types of construction.

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