Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes we are fully insured and provide legal guarantee for our work and home owner warrantee for jobs over $20K

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have been always working in the construction industry, qualified building supervisor and a builder as my attached qualifications. as a member of the Master Builder Association (MBA) my work is of high quality and professional.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Rustico stated that HCR Building and Construction built a granny flat and an extension in Bow Bowing NSW for me. They have done the work so professionally and would recommend them to other homeowners to build.   Joseph stated that Hanna has built my double story house at box Hill with professionalism and high-quality workmanship, I defiantly recommend him to anyone.

Question 4

What do you like most about your job?

Accepted Answer

our work is professionally done and can last a life time if looked after and well maintained, we pay attention to details and finishes will look great,

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

a customer should ask about the licence number and check it on fair trading website by pressing this link. https://www.onegov.nsw.gov.au/publicregister/#/publicregister/search/Trades

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much will it cost? every job is unique and different therefore we provide a quote after receiving all information needed to do the job. How Long will it take? again, depends on the job, for one story house about 4 months and double story house about 6months

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

once we start the job we stick to it until it is done within the time frame provided to the client ensuring high quality work

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Because I am a fully qualified builder with extensive knowledge and experience in the building industry, customer satisfaction is a priority to me, high quality work Guaranteed.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

we need details about the job, architectural and structural plans and job requirements and specifications or meet with the client to discuss his needs before providing a quote.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1- obtain at least 2-3 quotes 2- have a building designer to do the plans instead of an architect (we can help with that, ask us for   a quote) 3 - don't enter into a lump sum contract where the builder margin is high between 20-30%  we are happy to build your dream home under a cost-plus contract and we charge only 10%   margin saving you tens of thousands of dollars

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

if you don't have plans yet we will draw concept plans for you for only$500.00

Question 12

What makes your pricing competitive?

Accepted Answer

I don't believe in cheap prices because the customer will get what they pay for, nor I believe in robbing people off, our prices are reasonable compared with the quality we provide.

Question 13

How do you normally charge for your service?

Accepted Answer

we only charge 10% of construction cost to build your dream house with unlimited variation without extra cost.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

now we are focusing on building new homes, granny flats, duplexes etc plus drafting service.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

more than 30 years' experience, Builder license, provide home building insurance for jobs over $20K, professional builder and building designer.

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