Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes Exspaand tiling is fully insured and all work is carried out to a high standard and fully guaranteed for the clients peace of mind.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am a second generation tiler in my family. I grew up working on school holidays and progressed to starting my own tiling business at 18 years of age and have not looked back since..

Question 3

What do you like most about your job?

Accepted Answer

Every job has different requirements. Completing the job to customers satisfaction and in line with their vision is priority and rewarding.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

When looking to hire a professional trades man there should be no hesitation to be  provided with previous or current work photos, references etc. Also make sure that your comfortable the work will be guaranteed as to avoid extra costs down the track due to faulty workmanship

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Reliability, experience and understanding the clients needs for both quality and efficiency. I work throughout all aspects of the tiling industry and understand the client requires a seamless and to budget service.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

When requesting a quote, be prepared and have approximate measurements required on hand. What size format and material of tiles you are needing to be installed. Its always best to have and on site meeting for the best quote.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have all materials on site ready for agreed start date. Be truthful and transparent in regards to work required.. Provide coffee!!

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

With all main floors I include floor primer, premium flexible adhesive and aluminum door trims included in quote. All you have to do is choose your tile and grout.

Question 9

What makes your pricing competitive?

Accepted Answer

My pricing is competitive due to my experience in the industry. I can help the client save on materials as well as providing a guaranteed finished job that wont cost you money down the track due to poor workmanship.

Question 10

How do you normally charge for your service?

Accepted Answer

Pricing is generally charged on a rate basis and also all inclusive quotes which works in with the clients budget and needs.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specializing in all formats of wall and floor tile and stone install. Especially main floors, bathrooms, alfrescos, balconies and feature walls.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 22 years of wall and floor tiling installation experience including new homes, renovations and commercial.  Extensive experience in all aspects including:   -Wall and floor tiling (Ceramics, Porcelain, Vitrified, Stone)  -Floor screeding, brick ups and plastering  -Waterproofing membranes and silicone detailing services  -Main floor and bathroom stripouts  - Full bathroom renovation work to completion   - Provide job setup and consultation

Exspaand Tiling

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