Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and members of the MBA for 18  years .

Question 2

How did you decide to get into your line of work?

Accepted Answer

Elite Building Solutions began when the love and passion grew from the apprenticeship era of carpentry  to the point we wanted to create a business which we  could build into a family company. The  family members continue today the passion for building, and making our customers happy with knowlege we love  our work.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Elite Building Solutions over the years have had repeat business from many familes and one particular family has given us the job of three extensions . One was the family home and the other two were from the children when they left the family home, they wanted no body else to do the work.

Question 4

What do you like most about your job?

Accepted Answer

Elite Building Solutions have always been about providing a good service at a fair price,We like to see happy customers who have enjoyed us working on their home .

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

We suggest to people when getting quotes to ask how long they have had Builders licences and a list of projects which can veiwed. We suggest to clients to check for Industry body memberships such as the MBA or HIA.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers want competitve pricing and quotes . We provide fair quotes and give all detail and value for money with our projects. We suggest ways to help with bugeting for the customer.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a respected  building  business which has  provided service for 20 years and Insurance work as a preferred Building  contractors  for 10 years . Insurance companys require background checks and police  clearence to work in people homes. We provide references and referees to back this .

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide a building service with the best materials and workmanship available. We service all of canberra and surrounding areas of the ACT. WE can arrange all trades and help with design and drafting services.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We like to work with our customers to give them the opportunity to discuss all aspects, such as  a suitable time frame, Budget, Logistics, weather, or if the family wish to vacate during construction or  weekend work etc.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We suggest customers research the project they wish to under take using Industry Bodies such as MBA , HIA and Drafting and Architectural services, We can assist with this advice when required.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers and  quote requests   receive prompt and effient service and the  security of dealing with an Industry Building company with over 20 years experience.

Question 12

What makes your pricing competitive?

Accepted Answer

We provide competitve pricing as we are a family company and can keep our costs down with bussiness overheads  not being passed on to the client , this helps keep us competitve and  flexible with costing.

Question 13

How do you normally charge for your service?

Accepted Answer

We provide competitive quotes  and free advice with freindly service .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Home renovations and extensions from start to finish, we can  provide a design service when the project requires it. We cater for all renovation types and trades required.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Elite Building Solutions has been in the building  Industry  for over 20 years providing quality work from award winning tradespeople , We are customer focused and driven towards the best possible  outcome for the client.

Elite Building Solutions

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