Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Azonic Building & Maintenance carries all relavent insurances all work is guaranteed.

Question 2

What do you like most about your job?

Accepted Answer

My job involves so many different aspects it is hard to pick. I would have to say the carpentry component as you are there at the start right thru to the finish. You get to see strange things like the way some things were done 100 years ago.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Always the customer askes you to put an approximate price on the job. Every job is different as is every price. They ask me where I believe my price will be? Answer if they get 3-4 price I will be one of the 2 in the middle.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been in this business a long time and it is the most important thing that people feel safe letting you into the home. That is why I always introduce my workers to the client before they start. Most of my workers have been with me long enough for me to be able to assess there trustworthiness.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Azonic Building & Renovations is a small home bases business will low over heads. I supervise & run the jobs myself, no supervisors or administration staff costs to be built into cost of the job. as it is home based not overheads with buildings etc.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If it is a quote from plans, copy of plans, engineering report, soil test report. If it is a bathroom renovations, what they want in there bath, shower, toilet, bida etc. If it is a kitchen renovation-, what type of doors, vinyl rap, two pack, laminex. Bench tops- stone, laminex, roll top. If it is a room or house renovations- type of ideas they want for the room, type of finishes they want, timber plaster or metal etc.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If renovation for bathroom or kitchen remove all items from room to allow easy access. Prepare clear access to work area eg hallway clear of furniture. Clear an area outside near work to allow for storage of materials

Question 8

What makes your pricing competitive?

Accepted Answer

Azonic Building & Renovation is competitive with in the market operating in Victoria for 15 years. All of our clients come back for more work which implies to me that are pricing is competitive as well as of a high standard.

Question 9

How do you normally charge for your service?

Accepted Answer

Azonic Building &Renovations most of the time gives people a fixed price, which is fixed if I make a mistake in my quote I still complete the job for that price I quoted. If there is to be a variation it is discussed with the clients before it is done.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I am able to do all areas of the building industry but I enjoy the most, building renovations, especially bathroom & kitchen renovations from small to large. My moto is, you name it we will do it if it can be done.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am indentured in bricklaying & carpentry. I have three quarters of a diploma in architecture. I have worked in the building industry for 38 years. I have operated as a builder for the 30years mostly in Tasmania for 20 years, 10 years in Victoria.

AZONIC BUILDING & RENOVATIONS PTY LTD

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