Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have full public liability insurance and we do guarantee our work

Question 2

How did you decide to get into your line of work?

Accepted Answer

The idea of working outdoors really appealed to us plus our expertise in matters of gardening could be put to use on a full time basis. Also because we both have families the idea of working Monday to Friday appealed to us as we could. spend more time with our families.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A favourite customer story of ours was when we had to tidy up a house for auction and through the sprucing process we discovered a path that led to the back of the property to an ornate table and chairs covered in ivy...

Question 4

What do you like most about your job?

Accepted Answer

the thing we like most about our job is being outdoors with nature so to speak and transforming tired looking gardens into ones that look neat and tidy and easy on the eye... Also we really love the massive smiles on customers  faces when they've seen their tired looking garden looking neat/tidy and most importantly...beautiful...

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

the customer should ask the tradesperson questions like what work have you done in the past and with who...are you quick and efficient and on time...will you ensure you come back for further maintenance at our request...

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers commonly ask about the maintenance of their garden once its done by us and how often would we need to attend to their property to maintain. We respond to their calls at anytime to solve their gardening needs

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As being in business for the last 4 years out of say 100 clients we service 75 of those on a fortnightly/monthly basis.  Based  on that percentage of return business we believe we are trustworthy and reliable..also we ensure the customer is serviced on an ongoing basis

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are quick and efficient and the jobs we quote are always to the liking of the customers. Also because  the finished product is above and beyond the customers expectations we get further requests from our customers plus referrals for other jobs

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customer could prepare surface if they wanted to install turf. Buying plants required for their garden makeover. Offering to assist with the job itself. Dispose of the garden rubbish themselves These would cut the costs down substantially

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

The offers we would give to our one flare customers would be a 5% discount for jobs up to $2000 and a 10% discount for jobs $2000 and over.

Question 11

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because of the mere fact that we dont take long to complete the task hence the overall cost of the job to the customer is kept to a minimum. Also the plants and equipment/parts we source for the customer are found at trade prices hence the overall cost of the job is still affordable

Question 12

How do you normally charge for your service?

Accepted Answer

We charge an hourly rate plus an amount to dispose of the garden rubbish at the tip ...We can also quote a job to be done ...Based on our experience we know exactly what the cost will be and it gives the customer an exact idea of the expense they will incur

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We cover all aspects of gardening as well as handywork that is required around the hoiusehold.We are extremely quick and efficient at sprucing up properties for Auction/Sale.. The results are immediate and amazing...

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Because of the number of jobs we take on through private customers, real estate agents etc. customers have the utmost confidence to take on our services. As we are very efficient we are able to keep  the customer satisfied giving them the chance to be able to afford to take on our services for further jobs to be done

2 Metros & A Lawnmower

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