Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are an insured business.  We have a public liability insurance verified by Oneflare.  We also have a satisfaction guaranteed for our work.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We strive to understand what you want as a client and we deliver it. If there's anything not to you're liking, we're more than happy to sort it out. We get a thrill from bringing your garden to life and making you happy.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Do you have a green bin?  What is the size of the lawn?  How big are the hedges?  How many hours does the job usually take?

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1 - Always make sure you have a green waste bin empty before we come. Tip 2 - If you don't have a green bin, you can call up the council and order one. Tip 3 - If you really want to save some money, rake up the leaves.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are so sure you'll be happy with our gardening services, that we offer a money back guarantee.  If for any reason you are unhappy with the quality of our work and it could not be corrected we will issue you a refund promptly.

Question 6

What makes your pricing competitive?

Accepted Answer

Our pricing is the industry average,  Yet we striver to deliver only the best service. We like to open the communication lines with you as the customer to determine how we can best meet your needs and your budget.

Question 7

How do you normally charge for your service?

Accepted Answer

First of all we will only charge for our service if you are satisfied with the job we have done.  We are confident in our ability to deliver great results, this is why we do this.  Our rate for our garden maintenance service is $50 per hour.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in high end garden maintenance.  We cover a broad range of skills that are required to care for an entire garden however we have a focus on long term plant care and creating the most vibrant garden possible.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a combined experience of over 7 years of full time gardening as well as the growing up in families where gardening has always been a strong passion.  Max is currently studying a Cert IV in Landscape Design at Melbourne Polytechnic Institute.

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