Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our business offers a professional service that prides itself on customers service, future customer recommendations and repeat work. Turfsport is covered by Insurance.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Healthy outside environment where keeping fit and working to produce great results produces positive outcomes and allows business growth through commitment to customer service.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

On maintaining some of the states top sports surfaces it is most rewarding when the players ask if they can roll up the surface and take it home with them to there clubs.

Question 4

What do you like most about your job?

Accepted Answer

The satisfaction in providing a quality service in a friendly atmosphere that is appreciated and welcomed by all our repeat customers.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ensure the businesses provides qualified, knowledgeable staff. Have suitable equipment to carry out the required task. Carry comprehensive insurance to cover the worker while on site. Police clearance and contactable references.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Common questions are, recommended service intervals, removal of rubbish options, recommended ways to improve grass cover, quality, multiple strains of grass. Water coverage, sprinkler efficiency and frequency of watering.  Plant identification, pest control, chemical safety, weed control.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Turfsport was established in 2005 and has built a reputation for quality, trustworthy, 100% reliable results. Long established and respected business with substantial list of recommendations available. Please contact for contactable references

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our business has over 20 years Sports turf management experience maintaining Bowling Greens, Tennis courts, Landscaping contracting, Sports field design, build and maintenance. Staff are Trade qualified in Horticulture, Horticulture (turf).

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To ensure pricing is best suited to requirements please advise the frequency you would prefer between service. Recommended intervals for Lawn cutting may depend on, type of lawn, number of times area is used, desired presentation level. Our recommendation is to no longer than 4 weeks between cuts

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure all areas to be maintained are clear of obstacles, pets are placed in a suitable area away from working areas and there is access available for our equipment.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For all repeat customers nominating an ongoing or, 3 month, 6 month or 12 month service requirement we offer additional member rewards that include year round benefits. Free fertiliser application, weeds spraying and irrigation checks.

Question 12

What makes your pricing competitive?

Accepted Answer

We offer the most professional experience with quality results, whilst using the latest equipment to ensure reliable cost effective service every time.

Question 13

How do you normally charge for your service?

Accepted Answer

Our pricing is based on the area to be maintained. For Lawn areas we offer three standard categories based on the square meter of area to be serviced with competitive price brackets. Where requirements are outside category parameters a site visit is required to ensure best price

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

High quality Turf Maintenance, class leading customer service and all aspects of Horticulture from design, construction and maintenance.  Awards: Apprentice of the year award.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 20 years experience in leading sports turf management, fully trade qualified in Horticulture, Horticulture (Turf).  White card, insured, latest equipment and substantial volume of references available to view.

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