Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have property and public liability insurance up to 5 million dollars. If a client isn't satisfied with the job completed Ground Control will go back and make sure the customer is happy with the end result

Question 2

How did you decide to get into your line of work?

Accepted Answer

Once I left the Royal Australian Navy I tried many office jobs but none were able to make me fully happy. Until I decided to give Garden Maintenance a go and have never looked back

Question 3

What do you like most about your job?

Accepted Answer

Ground Control allows me to to do what I love and that is work outside and be my own boss.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should always ask if the tradesperson is properly insured and properly qualified to under go tasks that the customer wants

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Ground Control is solely Blue Mountains based and word of mouth gets around very quickly. So having a bad reputation of being unreliable and untrustworthy is not in our wheelhouse

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Ground Control is reliable, honest and with over 10 years experience our customers are left very happy with the service they are provided.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A site inspection generally works best to gauge a proper quote estimate. What time of the day and if there is easy access to the job

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1: Not allow hedges, lawns or gardens get too overgrown 2: regular maintenance (more throughout the warmer months)  3: Call Ground Control Garden Maintenance

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Not just to OneFlare customers but to all Ground Control clients. If Ground Control is recommended to a new client, discount is offered to the client that passed on our name

Question 10

What makes your pricing competitive?

Accepted Answer

Majority of jobs that have green waste to be removed is usually removed for free (small amount) weed spray typically comes free with a lawn service

Question 11

How do you normally charge for your service?

Accepted Answer

Ground Control charges $40 an hour. It also depends on the job, whether it's ongoing maintenance or a once off job. Invoices and be provided. Either deposit or COD

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All things garden and lawn maintenance. Including roses, any and all health issues including bugs and black sooty mould. Weed eradication including clover and weeds in turf.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

10 years experience in the garden maintenance and soft scape landscaping. Chem cert class 3. Fully Qualfied. Work site course completed (white card)

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