Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured and fully licenced. We issue compliance certificates with our work carried out to our clients.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

No, I've been very lucky to deal with lovely customers bar some, but every customer is treated with respect and manners, even if they choose no to.

Question 3

What do you like most about your job?

Accepted Answer

What we love most about our job is when the job is complete with a happy customer and wonderful feedback. The name is more important than the bank cheque.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1.Are you properly licensed and accredited with the Victorian Building Authority (VBA)? 2.Are you adequately insured? 3.Do you offer free quotes? 4. Get them to show proof of licenses and insurance before accepting there quote.  5. Ask as many questions as possible so you yourself feel comfortable with the person whom will be doing the job.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you come to the job asap ?  Unfortantly it is first in best dressed no matter what the price of the job is big or small.  But if it is an emergency and I cannot make it I won't leave you stuck I will refer you to 3 other trustworthy plumbers I know that could possibly get there.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Word of mouth is everything. its not about the 1 big or small job that we get its about consistency and the repour that we build. The name is more important than the bank cheque.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We are a 24 hours, 7 days a week emergsncy plumbing business. Specialising maintenance needs We have all the equipment to get these jobs done promptly.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Typical things that we would need to know before providing a job would be arranging a face to face meeting to assess the issue, access to plans & any concerned issues there may be prior to the work.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A Customer can save money by doing there own re-search on the issue. Gaining more quotes to see the best and affordable price. Negotiation And payment plans is always an option at TAC.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Prompt & Reliable service Same day quotation on every job  Payment plans are an option for low income earners Pentioners discount of 5%

Question 11

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because of our prompt service and professionalism towards our new and existing clients. majority of our work is from word of mouth feedback.

Question 12

How do you normally charge for your service?

Accepted Answer

We normally charge by quote, but hourly rate is an option if specified. Payment plans can be negotiated and arranged.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

TAC PLUMBING AND CONSTRUCTION offers a wide range of plumbing and trade services, including general and commercial plumbing, specialising in full home renovations all the way to re roofing from turning tiled roofs to corrugated iron roofs and general roofing needs plus so much more. We're are one stop shop with having fully licensed trades doing your work, we have a fully licensed and insured plumber, floor and wall tiler with a water proofing certificate, concreting needs, plasterer and carpenter all in the one business and use a fully licensed electrician for any electrical work, Dave Matthews from DBM ELECTRICAL. So instead of dealing with multiple businesses, at TAC PLUMBING AND CONSTRUCTION, you deal with the one person for the entire job, tell us what you want done and we organise the job for you.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

•blocked Drains •Roofing/Reroofing •Roof Restoration •General Maintenance •Backflow prevention •Bathroom, kitchen renovations •sewers and septics • full home renovations  •plastering needs •floor and wall tiling  •extensions •pergola / deckings

Tac Plumbing & Construction

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Frequently asked questions

Are you an insured business and do you guarantee your work?

Do you have a favourite customer story you would like to share?

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Customer

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About Oneflare

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Tac Plumbing & Construction Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse plumber experts by suburb

Services

Qualifications

Add your review

Reviews (7)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Do you have a favourite customer story you would like to share?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Tac Plumbing & Construction