Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As quality is a higher profession in this industry insurance is covered with full capacity of unlimited heights and full public liability.   All work is fully guaranteed with great credibility.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Many years have worked with the environment for fire service equipment, security lock plate installments, hospitality chef that has lead me to travel around Australia to view the impact of a growing awareness. The more we  widen the impact urban development the more necessary it is to become aware of the circumstances not everything will live as long which means not everything will be at a high value. Only the best professional management planning can succeed these devices.

Question 3

What do you like most about your job?

Accepted Answer

Interaction with clients, being able to provide the best quality of maintenance and evaluation on the property that ensures on going commitment for removal and replacement.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Are you qualified.  2. What are my options.  3. Can I save the tree and at what cost.  4. What are the benefits of maintaining the trees on my property.  5. I/We am renovating or finished renovating so in the future I can sell. What kind of asset will I have in a 5 to 10 year structure before the property list goes lower.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. Are you qualified?  A. Yes  Q. How do you quote for the job?  A. By the hour.  Q. How long will it take for the job?  A. A site inspection will guarantee that no time will be      wasted and money will be saved.  Q. Do I need a tree permit?  A. Have you spoken to your council, if not I can do this but it will require extra time that will need to be invoiced.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Working in most areas, fast & reliant. Based on the effort in which the business operates it can effectively pass a guaranteed minimum of 4 hours per job unless it only requires service line removal this will be classed as 1 hour minimum.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Quality of evaluation is measured by the volume of experience that will guarantee a higher rate of return and an efficient savings benefit that can be rated from minimal staying arrangements of 5 to 10 years or extension of retirement of 20 to 40 years. Higher value of these ratings requires will so greater significance for the work requirements and trust guarantee after your mortgage is settled.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Reason for the report  2. If any qualified arborists no lower than Diploma Level V have quoted for the job.  3. Will they (Quoters) provide a condition report for future property evaluation. eg. Removal and replace after 5 or 10 years with proper management control will the environment be in better quality.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Call your council & find out if you are in a heritage listed area.  2. Ask if they have a collective list of trees in the are to determine the tree type.  3. All ways get more than one assessment or make sure that one quote is from a fully qualified Arborist no less than Diploma Certified.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Condition Reports are the best way to analyse your options for your environment and the trees on your property.  These reports will not put you out of pocket but will help the necessary steps to evaluate the importance of maintaining your property.   Only if  development planning requires tree permits and surveyed encroachment areas over 10% of existing structures is it necessary to require full assessment details.

Question 11

What makes your pricing competitive?

Accepted Answer

I can include a condition report that normally gets missed or I can recall an option that will evaluate your environment and ensure that the highest retention levels guarantee the best job satisfaction.

Question 12

How do you normally charge for your service?

Accepted Answer

Usually it is at an hourly rate for normal practicing qualified assignments minimum of 4 hours for most jobs at 10 meters height x 7 meters spread 400 mm diameter.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialize in the whole of my industry where as normally only one area is specialized. This can limit the options that people have, especially for the cost of the removal against general maintenance and the waiting period of re-vegetation for less quality but higher purchasing.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Diploma Level 5  (5 years) Arboriculture Landscape Gardening (4 years) Paving Tiling (2 years) Fire servicing equipment and Security Lock Plate Installaion ( 2 years)

Michau, Tim Samreth

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