Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our business being a Design practice places great importance in ensuring that the elements that are designed are considerate to both the expectations of its expectancy. Not only this with undertaking frequently be-spoke designs for any element outside we have to have respective detailing in place to ensure its suitability and construct-ability. Finally we strive hard in ensuring for you that all our supportive disciplines whom create the dream are fully insured and carry both the respective warranty and qualifications to support the proposal.

Question 2

How did you decide to get into your line of work?

Accepted Answer

It would be a cliche but to say my Mum got me into this, but this would be true in a very round about way. I learnt so much within the world of horticulture it was truly invaluable. My father being a civil engineer then placed the inevitable father pressure and I found my self becoming both qualified and experienced within this world. This drifted to building and then finally hearing my calling went back to university and qualified in both Landscape design and Horticulture. Ironically a full circle but now have so many complementary disciplines above the one mentioned to support what i do with strength, knowledge and a sheer passion for creation

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There are many I could share, but one that is currently under construction is a story of 2 girls who embarked upon their first home build. This proved challenging for them but the landscape element proved to be one that was undertaken in a manner with little regard to the girls wishes yet the bills kept coming in. I was invited to a chat recently and found myself providing direct advise as to the best way to prevent further monetary loss, anxiety and stress. Some weeks later I was re-invited and asked to adopt the part complete garden and create a design to bring them that unique element I strive for. We are as we speak building this garden and it most certainly is starting to shine with great positive attitude. An extremely challenging garden due to ground levels, neighbour proximity, lack of privacy, service easements and the unknown integrity of the garden structures we adopted. Even though the build process is like the artists imagination becoming reality it will be great to get to the end of this road and deliver a garden that these 2 girls so deserve. They are truly a wonderful couple

Question 4

What do you like most about your job?

Accepted Answer

My business is my passion. I have purposely opened my geographical net to make sure I stay challenged and fresh. Every garden and every wish list is unique and it is this that gives me the greatest high. Being a creative designer is much like being an artist. Sometime the design comes quickly sometimes not so. Ironically the ones that take time are the most challenging yet satisfying.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

As with all businesses that provide a potentially one of design for that space, my clients are considering a huge change within an area that is to be treated and should really only need to be designed once. With 'Once' being the key word it is imperative that my clients not only ask but really loom at the person they are potentially engaging to make sure that there is base honesty, professionalism and passion to the business. Finally is this proves positive then seek both contact with previous clients and proof of a well delivered project

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much and how quick would be one of the common elements. I have to say as much as I wish I could, to provide such fine conclusive detail at the first or second meeting is one of mistruths and false promises. As with all unique designs it takes a little while to make sure that your unique wish list and the unique garden that this list potentially sits is treated with respect. without such respect the design will have no flow or harmony.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our length of time within a very challenging business would in itself indicate our approach and commitment in ensuring a positive outcome. We will not leave any stone unturned in ensuring that your expectations are not only met but surpassed. After all once the design becomes a living and breathing element we would of placed a great deal of time and reliability towards you in ensuring that you have made the right decision.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At Scenic Blue Design, we’re committed to creating your very own unique quality landscape design.  Scenic Blue designs bring to life your lifestyle with a quality and approach that satisfies both your practical needs and personal aspirations.  A design created for your space.  It’s in our DNA to create high quality designs to bring to life private, residential or commercial spaces and projects. Designs to transform an outdoor area into a spectacular space both visually and emotionally.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Even before we start to discuss the matter of quotes or contracts, we will pop over to you after a brief telephone conversation at an agreed date and time to a) introduce ourselves and the companies policies b) be introduced to yourself and the garden area in question c) speak about the desires and practicalities of these desires d) evaluate any thoughts regarding budget and the desired wish list to try at this time to gain a balance of two matters that are inherently against each other. from this meeting and only from this meeting are we comfortable to provide a fair and balanced contract to support your wishes

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- seek honest free professional advise at your inquiry - help us to help you as the more ideas, thoughts, dreams, dislikes you give the better the outcome - your designer should make you feel at ease and comfortable even if you want to ask a silly question

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are happy once having had a phone discussion of your wishes and both parties being comfortable, to offer a free initial meeting at your home to start the potential of creating your own Oasis

Question 12

What makes your pricing competitive?

Accepted Answer

With all our projects the ability to stay competitive is not just on the subject of cost but the level of deliverable s to support that cost. It is so important to have a balanced approach to this as this in itself that gives assurance from beginning to end

Question 13

How do you normally charge for your service?

Accepted Answer

At Scenic Blue Design we pride ourselves on providing you with a fixed priced contract starting at stage 1 covering the elements of conceptual design and construction specifications. Once we collectively are comfortable with this step we will again provide you with a fixed price contract for the managing on your behalf the physical construction of your new lifestyle ensuring the expectations are surpassed

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

A secret garden oasis is the perfect extension to your home. An integral part of your everyday life is an ideal garden design, created to complement your lifestyle, embellish your living space and fit the needs of those who use it.  For some, the garden landscape is an all-absorbing passion; for others it is a place in which to be calm, to relax, to welcome and entertain visitors.  Scenic Blue Design is your personal Sydney based garden designer who will work with you to translate your vision of what a garden should be into a reality for you to share with those you care about.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Within scenic Blue Design we offer both experience and qualifications in Building, Civil Engineering, Structural detailing, Landscape design and architecture, horticulture and design project management to name a few

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