Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Sawtell Painters are fully insured and guarantee their work to be of the highest, ethical standards. We ensure your painting experience with us will be rewarding and stress free.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should be able to ask for a licence number. Insurance details and ABN if required. If a professional or service provider can also supply them with customer testimonials then so much the better.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question these days is usually regarding insurance. A client needs assurances that the company they deal with is professional enough to have sufficient insurance for the cpeace of mind of all concerned.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We pride ourselves on being prompt in our communications from the initial inquiry onwards. We provide detailed quotations, laying out completely what the customer can expect during the course of our time at the job.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We are prompt and reliable when meeting our commitment to any appointments. We guarantee to arrive at the agreed times for quoting and commencement  of any work.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A brief description or outline of work to be quoted on. Customer contact details including address of work location. Any information that will assist in being able to provide the best quote,

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

A Oneflare customer who informs us of this can expect all the exceptional care that they would expect of anyone providing them with services. We may also offer discounts from time to time and always try to be the best, most competitive quotes anyway.

Question 8

What makes your pricing competitive?

Accepted Answer

There are many factors that go into pricing and we always try to deliver the best possible prices in our quotations. We endeavour to carry out our work in an efficient and streamlines manner that helps us maintain a reasonable pricing policy.

Question 9

How do you normally charge for your service?

Accepted Answer

Our preferred way of charging for services is to supply a formal, written quote. This allows the customer to be assured of our intention and commitment to sticking to the quoted price and not charge for extraneous extras whilst working within the written quote.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We like to think we specialise in all facets of the interior and exterior painting services. We do provide exceptional advice on colour and techniques. We also are roof spraying specialists.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With more than 30 years experience in painting and decorating we are confident of our ability to deliver first class services all the time. We are licensed, insured and registered with relevant authorities to ensure customer confidence. Ongoing training and research into new and evolutionary finishes and techniques enable us to supply and satisfy most customers needs.

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