Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No I don't

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Will discuss conditions of work if the customer has Covid related issues

Question 4

How did you decide to get into your line of work?

Accepted Answer

I have over 10 years experience in commercial and residential renovations and damage reinstatement

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

I have wonderful experiences with all the customers I connect with as everyone has something interesting to share that is a highlight in the customer relationship experience.

Question 6

What do you like most about your job?

Accepted Answer

Being out there doing a good job and making people happy

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

You have to establish trust

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When can you start ? Answer Schedule is usually within 7 days but I will communicate any changes

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I take pride in my work and would not do anything that I would not be happy with at my own place

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

Friendly and competent service provider with a great customer relationship building priority

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What is the scope of the work and a site visit is preferred

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By being open to suggestions or alternative options to fix a potential issue

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No

Question 14

What makes your pricing competitive?

Accepted Answer

I am in business to provide exceptional service and build consitant work flow and have happy returns from previous customers

Question 15

How do you normally charge for your service?

Accepted Answer

Quote

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Fencing ! But all other projects are equally important

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been in construction for many years and have led multiple construction and fitout teams to deliver great projects.

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Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

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