Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have public liability insurance, you can view our certificate on our profile. We guarantee we will complete work as quoted to our customers satisfaction.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Director, Bruce Herlihy has worked outdoors for 30+ years owning Oasis Turf Farm, Oasis Landscaping Supplies and now Oasis Tree Management after he discovered his passion for arboricultre through working with another tree company for 3 years before starting his own.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Our client Steve's testimonial: "Excellent and professional service. They ask lots of questions and explain everything very well. Prompt and on time. Great communication all the way through the service. Highly recommended as the BEST Tree and Landscape Service Company in Brisbane Southside!"

Question 4

What do you like most about your job?

Accepted Answer

We love helping our clients to create and nurture their own Oasis. We provide free Arborist advice when we are pruning and removing trees and love going above and beyond for clients, leaving their properties neat and tidy.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Does the company have insurance, are they using a qualified Arborist, is their quoted price the final price for the job (no hidden expenses).

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We are often asked the price on removing a particular tree. However we do not have a set price per tree, it depends on a number of factors such as size, type, complexity, access to property etc.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a family owned and operated business that value reliable, honest and consistent service. We provide a professional and friendly service that we would expect to receive from any other business.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

For us it's not just about tree lopping, we value our work and provide our clients with transparent quoting, timely communication, on time service and pride ourselves on leaving your property neat and tidy.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We usually need to view our customers trees onsite before we will give a formal quote to ensure that we are quoting exactly what needs to be done. We will need to know tree size, quantity, access and requests.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our current offer is our Shape up for Spring service. To brighten up your home we are offering a complete garden clean up service with complimentary organic forest mulch. To view this offer visit www.oasistreemanagement.com.au/shapeupforspring

Question 11

What makes your pricing competitive?

Accepted Answer

Our ability to complete jobs at a fast rate makes our pricing competitive. We also offer specials and discounts often.

Question 12

How do you normally charge for your service?

Accepted Answer

Pricing differs depending on the complexity of the job. Land clearing jobs are priced on a per hour basis where as small tree removal / residential tree removal is priced per tree. Our quotes are competitive and can be paid eftpos, cash, EFT or cheque.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in large tree removal at Brisbane properties. We can also provide you with expert pruning services, stump grinding, organic forest mulch delivery and our garden clean up service.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Oasis are residential tree removal and pruning specialists. We use qualified Arborists who are trained in the cultivation and management of trees as well as well maintained equipment for your peace of mind.

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