Must Have Maintenance

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Reviews (137)

• Mark M

  NEW

  Google review

  29 Jan 2026

  Looking at all previous negative comments. I Don’t this post commented with an A.I generated reply like all the other negative posts. This also isn’t the name I booked my visit or details with the company . As I want to stay unknown to them. This review is for one of my parents who dealt with them First time dealing with this company . Will be the last . Guy arrived for a one off visit . Both introduced themselves but one seemed like the leader out of them. He went on to say what would you like completed on thsi one off visit . So I started to walk around with them tell them what I really want to be done in the short time. It was around 5-10’mins in and the leader of the workers interrupted me not once not twice but more than 3,4 times saying this is just a once off visit if you want more done in the is short time yup can book a longer visit next time or go on going and the timer started when we arrived . He then went on to tell the other go unpack the van and start we will be a while. I really would liked if went through with the other work he seemed to know more about trimming pruning the correct way and caring for them . But I was stuck with this unprofessional guy who seemed to be grumpy and couldn’t be bothered listening to what I really wanted done. If your sending working lien this guy to a first time visit you will never get new clients . I would not have this worker be talking to clients or taking control . I can’t remember his name but through out the visit all I heard was music blasting through his phone while all his did was take photos of my hard and just use the blower and vacuum which I Cleary stated just blow the leaves onto the lawn and mow them but he just wasted time sucking up the leaves . Which I told him blow them onto the lawn which he didn’t. The other worker should be leader leader the way. He amazing he was busy and never stopped .. I would never go back with this company if all the workers are like the guy I had to deal with on the visit . You need more like the thentoehr guy soemoje who cares and loved the garden and knows what to do and listens to what the client wants
• NiloofarD P

  Google review

  19 Dec 2025

  Very professional and reliable. Highly recommend them! 💛
• Nerida J

  Google review

  14 Nov 2025

  We are so happy we found MHM for our apartment block. They have been so professional and our garden is looking better as a result.
  Must Have Maintenance

  replied

  18 Nov 2025

  Thank you, Nerida, for your lovely review. We are glad our team has helped improve your apartment block garden and appreciate your support.
• Julia P

  Google review

  03 Nov 2025

  Julia P left a 5 star review for Must Have Maintenance

  Must Have Maintenance

  replied

  10 Nov 2025

  Thank you, Julia, for your wonderful review. We are glad you had a great experience with Must Have Maintenance and appreciate your support.
• Andrew J

  Google review

  27 Aug 2025

  Recently, we travelled to Melbourne from the UK to deal with the estate and property of a deceased relative. In advance of arriving, we commissioned MHM to bring the very over thrown garden under control and make it presentable. Having not seen the property or worked with MHM, let alone communicating remotely, we were a little apprehensive about how things would work out. We needn't have been. The quotation they gave was detailed and explained their pricing and how they worked and this is exactly what we got. The gardeners, Emanuel and Dan were polite and engaging. They arrived on time and after a brief chat they got to work. They completed 5.5 hours of work, communicating with us regularly, giving advice and to ensure they were doing what we wanted. The end result was remarkable, they had transformed the garden! Clearly they are very knowledgeable and skilled and they had worked very hard. Thank you for a great job! Andrew and Suzanne.
  Must Have Maintenance

  replied

  09 Sep 2025

  Hi Andrew and Suzanne, thank you for trusting us during such an important time and for your thoughtful review. We’re pleased to hear that Emanuel and Dan provided a professional, seamless service and that you’re happy with the transformation of the garden. Your feedback is greatly appreciated.

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  We are fully insured, and hold a comprehensive insurance policy through CGU Insurance. We stand by the quality of our work. Our rapid growth has been a true testament to our commitment to quality. We are proud of the work we do and the strong reputation we have garnered as a result.

• What makes you the most reliable and trustworthy person for the job?

  We are one of Melbourne's leading lawn and garden maintenance companies. Our staff are not only highly skilled in the work they do, but they are also friendly, reliable and trustworthy. You will not be disappointed with our high-quality service!