Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully licensed and insured , we guarantee all our works , we go through all the works when we finish to give the customer satisfaction that the works have been finished to a high standard as per the quotation given

Question 2

How did you decide to get into your line of work?

Accepted Answer

I joy working with my hands creating the look that the custermers require .

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We were called out to price a lady to hang up some pitchers and move some plants when we got there the little job was going to take 5 min so we told the lady to make a cup of tea and we finished the job and had the cup of tea as payment. We have been helping her out for years now all of her family and friends use us

Question 4

What do you like most about your job?

Accepted Answer

We all in joy the smile on the custermers face when the job is complete . Doing different things every day from the little job to the large job . Driving past the job and getting a wave from the owner.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licenced and can I see your current licence . Have you dun this before and for how long

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question asked is. Can we change things if we what during the works. Our answer is any time as long as the job isn't finished and it is with in the works quoted. For example if a custermers decided on the day to move the garden over or change paten or shap in the paving these little things are part of day to day custermers service we pervide

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have customers over the years leve us With the keys to the house go on holadays and come back to the job finished and the place left clean and tidy and during the job we have sent photos by email

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We have been on the Central coast working for over 20 years and well trusted and very good feedback from all our custermers we do the little jobs around the house to large jobs around the coast

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Has the job got the appraval  of council , for example retaining walls , decks , pergoalers , Concret council crossings . When do you Want the job completed buy. Have you picked your colour out

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1/ clear the area were works are to be completed. 2/ find out if any Power , Water , Phone , Gas lines are in the area to be work in. 3/ if council plans or fees are required have them dun  before works start.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will give a 10% discount on labour for the first job no mater how large or small the job is .with free quotes around the central coast and Newcasale areas we will cover north Sydney as well

Question 12

What makes your pricing competitive?

Accepted Answer

All our prices are far to the works quoted we have looked after all our custermers from the little penshener to the large commercial job all our custermers have been satisfied with our pricing to date .

Question 13

How do you normally charge for your service?

Accepted Answer

We quote all works to give our custermers a clear price  for the works to be completed .we grantee our job and the custermers sign of before final payment is made

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our licence cover all aspects of landscaping & Building from the small gardens , decks , retaining walls , to the house extation . We have home woranty to cover all works.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have all licences to cover us for all aspects of landscaping and building works

Mjd Landscaping & Homecare

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