Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes i am Insured and I do Guarantee my work if the customer is not happy with my work i will come back and do it again for free.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I became unemployed due to a company folding and i did not like the prospect of joining the dole cue So i thought i can start my own business so i set myself up as a gardener as i like working outdoors.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Well one of my weekly customers gets me to do a lot of handy work Besides maintaining her whole garden but this one job was slightly different she had bought a toilet seat a fancy one which was painted a kings throne and she wanted me to fit it for her so i did so now its a joke she has a gardener and a toilet seat installer lol

Question 4

What do you like most about your job?

Accepted Answer

The thing i like about Garden and lawn care is i am out in the open air and i am my own boss i am in control of my own future if i make it or if i fail it is me to blame not a company i work for so i have to make it work for myself and the way to make it work is to keep my customers Happy.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should ask if they leave the place better than they find it do they clean up after wards and do they trim the edges also if they take the lawn clipping away But are they Insured and is the business Registered.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Besides how much they ask do i clean up afterwards and take clippings away  which i answer yes i do they also ask do i do the edges which i answer yes i do the edges.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been doing this for 3 years now and no one has not trusted me i do quite a few jobs with no one at home without any problems i am dependable and trust worthy

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our goal is to provide an affordable, dependable, quality Garden and lawn maintenance service Guaranteed A a Friendly Service And reliable Our best form of advertisement is a satisfied client.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I would like the customer home and would prefer to see the job at hand before i can give a fair quote it also depend on if they want a regular service or just a one off job i quote cheaper if it is a regular job or the person is a elderly Pensioner.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can save money if you tell me to use your bin for lawn clippings or green rubbish or to use your compost bin fro the lawn clippings or i can mulch your lawn as long as it is done so it don't get to long and having me mow your lawn on a regular basis i have 7, 14, 21, and 28 day Schedules.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Become a regular Customer of mine and receive a discount for being a regular customer i have  7, 14, 21, and 28 day Schedules, Regular customer are those who get me in at least once every four weeks less weeks the better the discount.

Question 12

What makes your pricing competitive?

Accepted Answer

My prices are the average price for this area i give Elderly pensioners a discount and i also give Regular customers Discounts I may not be the cheapest out there but i am not the dearest Either! You wont be disapointed in what you pay for.

Question 13

How do you normally charge for your service?

Accepted Answer

I except Direct Deposit Cheque Cash Credit card via the internet I give customers a 7 day invoice either left in letterbox or emailed to clients who have a email.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I take pride in all aspects of Gardening i treat Clients Gardens as if it was my own garden I know if a Client is happy with my service he or she will recommend me to another potential customer which is free Advertising.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have three full years of experience in the job but i also have been doing my own gardens and lawns for 35 years, I have a father that is a carpenter and joiner and he has taught me everything he knows by renovating several houses with him i also have work in the carpentry field for seven years and also have seven years of painting experience through work.

Mark White's Garden And Lawn Care

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