Question 1

What do you like most about your job?

Accepted Answer

1. Transforming Spaces – I love turning a blank space into something beautiful and functional.  2. Precision & Detail – Tiling is an art, and I enjoy making every detail perfect.  3. Customer Satisfaction – Seeing a client happy with the final result is the best part.  4. Working with Different Materials – I enjoy the challenge of working with stone, ceramics, and mosaics.  5. Problem-solving – Every job is different, and I like finding the best solutions.  6. Hands-On Work – I take pride in creating something real and lasting with my own hands.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Bathrooms & Kitchens: 3-7 days The duration accounts for necessary waterproofing and screeding, each requiring a full day to cure properly.  Kitchen Splashbacks: 1-3 days The completion time depends on the tile size and specific job requirements.  Swimming Pools: 5-10 days The timeframe is influenced by the size of the pool, the amount of screeding and waterproofing required, and the type of tile being installed.  Main Floors: 4-7 days The duration is determined by the overall floor area and specific project requirements.  Porches & Verandahs: 3-5 days The timeline varies based on whether screeding is necessary.  Every project is unique, and we strive to deliver high-quality results efficiently. For a more precise estimate tailored to your specific needs, please contact us.

Question 3

What makes your pricing competitive?

Accepted Answer

1. Quality & Affordability Balance Our pricing reflects a balance between affordability and top-tier craftsmanship. We ensure high-quality materials and workmanship without unnecessary markups.  2. Transparent Pricing We provide clear, upfront pricing with no hidden fees. Our estimates are detailed, ensuring you know exactly what you're paying for.  3. Efficiency Without Compromise Our experience allows us to work efficiently, minimizing labor costs without sacrificing quality. This enables us to offer competitive rates while maintaining high standards.  4. Direct Sourcing of Materials We have strong relationships with suppliers, allowing us to source high-quality tiles, waterproofing materials, and other essentials at better prices—savings that we pass on to our clients.  5. Custom Pricing Based on Project Needs We don’t believe in one-size-fits-all pricing. Every project is assessed individually, ensuring you only pay for what’s necessary to achieve a durable and beautiful finish.  6. Long-Term Value Our focus on quality workmanship reduces the need for future repairs or maintenance, ultimately saving you money in the long run.

Question 4

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We provide expert Tiling, Screeding & Waterproofing Services; We specialize in high-quality tiling for swimming pools, copings, verandahs, bathrooms, kitchens, and all types of tile work. We work with a variety of tiles, including stone, ceramic, and glass mosaics, ensuring precision craftsmanship and durable finishes. Additionally, we provide expert screeding and waterproofing services to create strong, long-lasting surfaces. Whether it's a new installation or a renovation, we bring style, functionality, and durability to every space.

Mahdi Khawari

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