Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes,our business is insured with the Certificate of Currency NRMA: Policy numberBP 2503595/QDI: All soft landscaping  has 12 months guarantee,except for normal wear tear.All structural works is Guarantee as per QBCC requirements.

Question 2

How did you decide to get into your line of work?

Accepted Answer

After leaving school I always had a flare in gardens and landscape designs,as well ,I have always liked working out doors, couldn't see me in a office or a factory.At school I always excelled with my hands in wood work, and metal shops work, as well technical drawing was great.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Years ago, but not now, when we couldn't start work on a private site,with pool and fully landscape job until we had breakfast with the customers this was every day until the job was completed, full hot breakfast....it was great,,,, but not any more people are just to busy now.

Question 4

What do you like most about your job?

Accepted Answer

To be looking at bare ground or run down properties,and then transforming into a great landscape design,great for before and after photos. Seeing happy customers faces after all work has been completed is satisfying .

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What area in works is required - Soft landscaping with garden designs and fencing or Structural Landscaping with patios, decks ,pergolas,gazebos,or Mini earthworks and yard clearing and drainage

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

HOW MUCH WILL IT COST: ANSWER: Do it as per what customer wants,and the cost will be this,or if we do it this way it could save you the overall costs up to 20% which is good value for your money

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With 38 years experience in these industries to get more word of mouth and more referrals you must reliable & trustworthy in business.Reliable which I will give customers phone back always, and be on time.All tell customers the full price for job,not a add on as you go price, to win jobs.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

With 38 years experience in the pool and landscaping industry in South east Queensland. I have always put my customers first,and always give my customers value for money,and of course, be on time with all works and quotations. With my mini bobcat and many attachments I can get into tight sites.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Customers contact details: Name and Address and phone numbers: Customers ability to meet us on site to discuss designs, and clients needs.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Knowledge of the location for all underground services eg(Drainage,Water,Power Phone Sewerage) that will effect new works.If any works needing council approval to be done before works.Know your budget and your needs.

Question 11

What makes your pricing competitive?

Accepted Answer

We advise customers what is the best value for there money.This reduces the overall costs of most jobs.With many years in designing full landscape concepts in most situations,we as a business can save customers with the wide scope of knowledge in,drainage,landscape,inground concrete pools,earthworks

Question 12

How do you normally charge for your service?

Accepted Answer

Hourly rate ,for normal earthmoving & machine hire: For bigger earthmoving & machine hire jobs,I give fee Quotations: For all Landscaping must be Quoted:

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All areas of structural and soft landscaping & designs,Private or Commercial works. Mini earthworks & drainage private or Commercial properties.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Full Tradesmen and Licence with qualifications in:Structural Landscaping & designs: Inground concrete swimming: pools:Builder restricted to patios,pergolas,decks,gazebo,Wall & floor tiling,Solid plastering,Property drainage, civil earthworks,licences in bobcat,excavator,rollers,HR truck,white card

Landscape And Mini Earthwork Professionals Pty Ltd

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