Question 1

How did you decide to get into your line of work?

Accepted Answer

I was looking into starting my own business as a Motor Mechanic but was not offered the finances to go ahead with it from the Bank. I'd always been interested in Earthmoving and decided to give this a go.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

I carried out some volunteer work in Raymond Terrace last year for a family that has two little Boys who have a condition that forces them to be fed through a tube in their stomachs' . This was the most satisfying thing I have done so far in this line of work to help the family of these children.

Question 3

What do you like most about your job?

Accepted Answer

The fact that every day there is something different to do and working with Clients who are passionate about their Houses as well as their Gardens. I love it also when people ask me for my opinion and even more when they go ahead with my recommendations

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I honestly think it's how I was raised. You never deceive anyone in life whether it be in business or be a relationship. I believe that I also form a relationship with My clients on a Business level and aim to kepp everyone satisfied.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Because I can provide them with a fixed quote before commencement of work and a detailed description of the work to be carried out. With this, will always leave their house left in a tidy manner and provide sufficient communication during the progress of the Job. I will ensure that quality work is carried out to the upmost satisfaction of the Client.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A few examples of this are, How much material needs to be taken away or imported, The scope of the project and the distances the materials need to be moved.  General heights of the finished product and also the Budget that is allowed. sometimes things can be done a little cheaper, for example; using unscreened soil as opposed to screened soil will reduce the price but not necessarily the manual labour.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

There are many ways to save money in this type of industry, one of the biggest is to have a set plan of what you want to do before the work starts. This way You (the customer), and Me (the contractor), are both on the same page and will achieve the set plan in a timely manner.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Give me a call and I can genuinely offer you a great service, No BS, Just simply ; You get value for your money, Quality workmanship and service with a smile. :)

Question 9

What makes your pricing competitive?

Accepted Answer

Well I simply believe that My current price is good value for money to the clients and the efficient service that I provide is proven with the customer satisfaction.

Question 10

How do you normally charge for your service?

Accepted Answer

There is a minimum of 4 hours service and an initial float fee at the start of each job. The float fee is covered within 50km from the Maitland Area. If the Truck and Bobcat are both used, there is an additional fee for the Truck daily which starts from $100 per day

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been workcover accredited to perform high risk work and possess a Construction induction certificate. A risk assessment is performed on each job as well as the individual tasks within each job to ensure minimal risk of injury and damage.

John Watson Bobcat & Tipper Hire Maitland & Hunter Valley

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