Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and ticketed. There are a lot of companies that are not insured, make sure you check the insurance and that they are valid. Businesses can SUE you if they are hurt on your property.

Question 2

What do you like most about your job?

Accepted Answer

We love our crew/family. It's great being outside and meeting new people everyday. We take pride in our work and have a true passion for arboriculture. Learning about new species and how to prune them is exciting and fulfilling.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How do you guys work so hard all day? The answer is we only hire fit, competent and happy employees which makes work fun.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have in operation for 29 years and have never made an insurance claim. We believe in costumer service, professionalism and safety above all.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

For professional quality assured tree services. Qualified team of aborists. We treat your home or business like it is our own.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have the area below and around the tree clear if possible for easy access of machines and the grounds crew.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

10% of your job if you refer 2 new successful costumers to hills tree solutions. We also give pensioner discounts.

Question 8

What makes your pricing competitive?

Accepted Answer

We are a family owned and operated business. We do not get beaten on prices due to our hard working teams.

Question 9

How do you normally charge for your service?

Accepted Answer

We charge depending on the size and access of the tree. Climbing is more time consuming, if we are able to use the bucket crane the job is a lot faster and cheaper.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in tree removals in tight access areas. We have a large variety of equipment to suit all jobs.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Fully qualified aborists. Fully insured (20million public liability) Minimum of 6 years experience of all crew. First aid EWP qualified QTAR training Western power accredited  Professional tree pruning award winner 2020,2021 and 2022

Hills Tree Solutions

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