Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured! and we definitely do guarantee our work!

Question 2

How did you decide to get into your line of work?

Accepted Answer

A few years ago, we had some gardeners service our house, they came and left a huge mess out the back. There was still dirt on the pavement, they missed a few weeds, and they even left behind there empty drinks. It wasn't long after we decided to start our own business and really step it up a level and make sure our attention to detail surpasses that of any other gardener. So here we are today guaranteeing a fully professional and highly satisfactory job for every client that we come across!! , we are looking forward to finding Perth clients across the metro area.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We fixed up a huge garden in eden hill which the daughter of a 91 year old lady contracted us out for. We spent 2 days with 4 people and completely overhauled all the unwanted growth and gave some tender loving care to all the plants and when her mother came out of hospital she said "she lit up when she saw the garden". Since that day we have maintained the garden and kept everything intact.

Question 4

What do you like most about your job?

Accepted Answer

Being able to give life to plants, help them grow, and creating beautiful areas for people to enjoy. Along with keeping people happy by creating more space or even adding green to their yards.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been in business? Always check the business owners work vehicle, and look if everything is organised and in place. This usually indicates how good of a job they will do. The more organised and clean a tradesman looks, then the likeliness of me hiring them increases.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Is the hourly rate for a whole team? No, Our hourly rate applies to 1 man hour. So, for example: 40 dollars per man hour means that if we come out with 2 people..then the price becomes 80 per hour. Please don't be discouraged by this as the more people who do the job then the quicker it goes!!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are always on time, we drive a good reliable vehicle, we dress and act  professionally.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We do a very good job for very reasonable rates. We have never had a dissatisfied customer and if we do, we always make sure we rectify the problem and leave the garden looking good!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need pictures, pictures from different angles, with EVERYTHING that needs doing in the pictures :)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Clearing access to the job - Sourcing materials - Reducing maintenance with 1 big cleanup and implementing ways to prevent future mess i.e mulch or different plant selections.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you book more than 8 man hours for a big job, then we will throw in 1 man hour for free, or if you have a small job then we will remove the waste for free!

Question 12

What makes your pricing competitive?

Accepted Answer

The fact that most people are higher than this price, and we do a very good job and have all commercial equipment to ensure maximum efficiency.

Question 13

How do you normally charge for your service?

Accepted Answer

We normally charge 50 dollars per hour, per person. We also offer fixed quotes. Call us and we can reach an agreement

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in garden fix ups and overhauls, also clearance jobs and lawn mowing. No job is too big and no  job is too small. We do a lot of landscaping too, as in planting.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have extended gardening knowledge and have been in the game for years. We have a team of boys and a female to really get a lot of work done with the perfect attention to detail!

Gardens Australia

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