Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am and yes I do . . . . . . . . .. . . .. .

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was working for my best friend doing quotes and running the day to day operations of his Engineering firm and we were getting asked to do little jobs here and there which I was able to do. So we decided that I would keep doing quotes and site visits for him when I am available and my thing as well

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have too many favourite customers to write a story about only one. I suppose some of the elderly people I see are the funniest as they have so many interesting stories to tell and they can make a wonderful cup of white tea with 2 sugars.

Question 4

What do you like most about your job?

Accepted Answer

I get to meet new people each day and even though I am getting paid for a service I think I get to help people and hats positive

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Have you done this work before and can I see your portfolio. I show mine on my profile the pictures are all my work

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When am I available to do a quote? I say asap I will check my schedule and get back to them generally I like to go straight away or within 1 day so I show how reliable and committed I am

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am honest and respectful and I only charge for what needs to be done I don't tell you lies about oh we need to add this and fix this if it doesn't have to be done.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am local with many years experience and I am honest and fairly priced, I also guarantee my work and give a free no obligation quotation

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

what the access is like and the condition of the issue or thing that needs to be worked on. Also if you could email me pictures that can save time as I might not have to come and quote the job.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can tell me your budget. ( ha ha ha) Well I give the customers the choice of buying the materials themselves or I just buy them. Either way doesn't really matter as I just charge for what I use and only charge what I pay for the items. Preparing the area and clearing it would save time and money

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Special offer you say well if you hire me and then recommend me to one of your friends or family then I will take $20 off your next job that you hire me for.

Question 12

What makes your pricing competitive?

Accepted Answer

I try to where possible beat competitors not like bunnings but I still try and match or better it for you the customer.

Question 13

How do you normally charge for your service?

Accepted Answer

It totally depends on the job. if its some thing small maybe $50 but it varies for every single job. I don't rip people off thought I charge very reasonably

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in handyman work but I can also help with basic electrical/ plumping and other jobs. I am your one stop shop though I have many friends that are licensed trades so you just get me and I can arrange everything for you.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have worked in hotels across Australia and have run my own Maintenance team for a 5 (*)STAR hotel. I have also worked in construction as well as renovated an entire house

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