Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured and we can guarantee most work but it depends on the level of control you want. For example, if we spray the back yard for flees but you do not treat the dog, the flees may come back.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have been in the building industry for 25 years and have seen a lot in my time. I detest poor workmanship and enjoy helping people. So the Home Building and Pest Inspection/Control side of the industry was a perfect fit for me.

Question 3

What do you like most about your job?

Accepted Answer

I like it when we can solve a problem for a client and leave the house or business in a better condition than when we arrived and knowing that the pest issue is under control.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We always treat the problems as our own and pride ourselves in doing a good job. We get a lot of referrals and this makes us better operators as we have to live up to the exceptions of the person who put us forward.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We work for the clients needs and are home owners ourselves. So we understand what is expected from our service as we would expect nothing less in our own home.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the type of pests you have plus the size and type of property. Also when are you home so we can call around to survey the grounds and house

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Refer your friends and they will receive a 10% discount on their first inspection. Refer three friends and you will receive a 10% discount on your next inspection.

Question 8

What makes your pricing competitive?

Accepted Answer

We may be a little more expensive but these days you get what you pay for. We will have an action plan for your reference and will call back to make sure the problem is solved. In the end we are only as good as our last job.

Question 9

How do you normally charge for your service?

Accepted Answer

For smaller jobs direct bank payment or pay on start of work. For larger projects such as termite barriers or bee hive removal we ask for a deposit and payment on completion.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Home Inspections include: Pre-purchase reports - Pest Inspections - Investment Property Reports etc Pest Control includes: Control of Termites - Cockroaches - Spiders - Ants - Rodents - Any other nasties

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our technicians are fully qualified to current Australian standards and attend annual training updates in the latest advances in Pest Control and Home Building Inspections. So if you are buying or selling a house and need a non bias report on the condition, or pest control we will not let you down.

Express Building And Pest Inspection/ Pest Control

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