Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured for public liability, breakage insurance and we gaurantee our work. Terms and conditions apply. We only use paint that the paint company gaurantees and has a warranty

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father was a tradesman and started my working life with him. Although I have worked in other fields, painting has been enjoyable and I love what I do.

Question 3

What do you like most about your job?

Accepted Answer

I like the people we work with and meeting new people. Some of those customers have become freinds and we rely on referals and get most of our work from this source.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should always ask about public liability insurance. Because if an accident happens at your home or workplace and the tradesman doesn't have insurance, the responsibilitycould fall directly onto the customer.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We are asked by most customers, "how long will the job take"? Our answer to this is, based on previous work that is similiar to yours, we will give you a timeframe.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We will be at your job when we tell you we will be there. Our business outlines everything we will be performing on the work you require. You will feel comfortable in leaving your property in good and safe hands

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We are, clean, thorough and only charge for our Labour and materials. We don't add profits or add percentages to the paint we buy. We give the customer trade prices. Our business is a family business of three brothers. Every job is done off a work sheet and we run through the completion of the work with every customer. We follow a procedure with every job.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know whether the work is internal, external, outside work (weatherboards or brick) Internal, how many rooms to be painted, doors, trims skirts.When you want the work done. As much detail as you can provide

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We can show you how to save money on your project. This will be advised to you on our initial consultation. The saving is based on our day rate quotation.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For oneflare customers we would like to offer a warranty of three years for any paint work we perform at your property. Terms and conditions apply. Our warranty is backed by an insurance company

Question 11

What makes your pricing competitive?

Accepted Answer

As stated earlier, we don't add profit on top of our wages. Our business doesn't have a lot of overheads so therefore we are able to offer a competitive price. I feel by offering this service we are constantly working

Question 12

How do you normally charge for your service?

Accepted Answer

We normally submit a quotation, but we can do a day rate price if that suits your needs. We don't add  profit onto the costs. Just wages and the cost of the materials at trade price.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We cover all aspects of the industry. Commercial, domestic,corporate and renovation work. We can also help with planning your work through your local council, if needed.We also supervise other trades on the worksite in some situations.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a qualified painter. Trade school trained. I have also worked as a sales representative with a major brushware paint company. I am updated with current trends and participate in worksafe, home idea shows and various other trade related courses

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Frequently asked questions

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How did you decide to get into your line of work?

Unique selling points

Need an expert?

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About Oneflare

Download our apps

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