Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have public libility for $10,000,000 wich covers our hole team. We also guarantee all work with the Dulux Guarantee as we work closely with the Dulux Rep to make sure the best method is used!

Question 2

How did you decide to get into your line of work?

Accepted Answer

We started out as a family business so learning all that I could from my father and taking over the business not long after.  I guess you could say painting is in my blood!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Lets paint your place painted our entire home inside and out when we carried out major renovations to an old property. The works were extensive and Daniel and his team painted pretty much everything in the house. This included inside and outside, walls, ceilings, doors, windows, pergola, garage, etc etc and the finish in all cases is exceptional.  The finish on the internal doors and window frames that they spray painted is absolutely beautiful.  The team were professional and helpful, offering extremely useful advice in many instances when their vision and expertise detected potential colour issues with our initial choice. Daniel will offer advice where it may be useful and we are able to confirm that we were in danger of making a few mistakes without his help and guidance. The results are stunning and we are still receiving numerous compliments on the professional job some 12 months after they finished. Daniel has also carried out some small jobs for us since and has been happy to take on any job, however large or small. All work was carried out on time and on budget. There were no hidden extras.  We could not recommend this team highly enough." Yvonne and Ian

Question 4

What do you like most about your job?

Accepted Answer

The thing that we like most is seeing the customer when we finish the job and knowing that we have made a difference to someone, To walk away knowing we have done a great job!  That makes it all worth it.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

When finding the right painter you need to feel comfortable with us in your home and leaving us in your home when your not there, then you need to see who can give you that little bit extra like a 5 year workmanship Warranty and if there Dulux Accredited and we can offer all of that,

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What paint do we use? Dulux Premium paint!  Do you guarantee your work? Yes we have a workmanship Guarantee on our work for 5 year!  Can you help me choose a colour? Yes we have over 20 years in the trade and no what colours that are popular now! Or we can offer a free 1 hour visit from a Dulux colour consultant!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As I have been in the trade for over 18 years I no what is expected to be great at what we do, On face value alone you will see we are the right team for your idea!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.    We would welcome the opportunity to earn your trust and deliver you the best service every time that we can give

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

When we come out to quote your place we will ask questions to help us understand your ideas that will work for you, So the more you can tell us the closer you get to getting the job done right.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1 We can offer a free one hour color consultent on jobs over 7k 2 We can offer interest free finance! 3 We have over 30 years experience and free advice!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

With any job over $7000 we can offer a Dulux color consultant to come out for a one of one hour visit and offer you a new color sceam for you place.  Conditions apply.

Question 12

What makes your pricing competitive?

Accepted Answer

Its easy! YOU GET WHAT YOU PAY FOR!!! Guarantee on workmenship for 5 years! And with the Dulux Guarantee on Paint!

Question 13

How do you normally charge for your service?

Accepted Answer

All commercial work is best estermated first and then charged by the hour for we find the best result for a more affective price for you! And new homes we can price on a sqaure meter rate. Quotes are given for all other jobs!

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Dulux Aquanamel spray finish on doors, and trim and commercial buildings with our team very efficient and willing to work anytime of the day or night to get the job done to work in with any time fram you give us!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 30 years experience in the trade, we are Dulux Accredited and have a workmenship Guarantee for 5 years on all our work!

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