Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All of Cleaning Frenzies have police clearances and we our proud to guarantee a job well done. Any issues will be dealt with by the Director and if needed we will return and do the job again.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Simply running my own business and enjoying a clean home, I was frustrated after a string of cleaners that just were unable to meet my high cleaning standards. I spoke to friends and family and realized that many people were feeling the same way.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Cleaning Frenzies first client Maurice would spend his weekends cleaning his house for his weekend access with the kids. This often led to missing sporting games that his kids were involved in. He is so thankful to our services as not only do we clean his home we change the bed sheets for the kids stay.

Question 4

What do you like most about your job?

Accepted Answer

Cleaning Frenzies enjoy customer satisfaction. It is our pleasure to clean your home in accordance with our customers needs and priorities. Working to checklists ensures this is met every time.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Number one question and a must is " Do you have a police clearance". Peace of mind is essential when allowing a stranger into your home and personal space. What equipment to I need for a professional clean?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Common questions are  Do you clean outside entertaining areas? YES Do you allow flexibility with times and days? YES Do you clean ovens and are there extra charges involved? YES to ovens, NO to extra charges

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I understand cleaning. Cleaning Frenzies was inspired because of countless unhappy cleaning experiences. We are driven to make an impact in the cleaning market and stand out as a number 1 cleaning business.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Cleaning Frenzies are all individually picked and trained by a team that pride themselves on being exceptionally clean and efficient. Personal appointments where checklists and priorities are highlighted ensuring that we meet your highest expectations.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Please let us know type of dwelling. Number of rooms and bathrooms. Specific items that require extra cleaning. Cleaning Frenzies work o client checklists to ensure that the cleaning jobs important to our client are prioritized.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Cleaning Frenzies would greatly appreciate clutter and items picked up from floor and benches. We would rather spend our time cleaning the grime away than wasting time clearing spaces.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All Oneflare customers who book and pay for one month of weekly cleans will receive a free introductory cleaning pack as a special gift. Pre-paid cleans for two months will recieve one clean complementary.

Question 12

What makes your pricing competitive?

Accepted Answer

Our hourly rate includes alfresco's/windows/ovens all of the jobs that normally cleaners refuse to do and you find yourself having to pay another operator an exuberant amount to do the clean.

Question 13

How do you normally charge for your service?

Accepted Answer

Charges are generally $35.00 p/h, however depending on the job and personal requirements this can be negotiated and restructured to cater for individual needs and finances.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

all cleaning jobs are considered. As a client you can be assured that jobs that previously cleaners may have said no to will be taken on board and given attention.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Cleaning Frenzies cleaners are personally trained and given checklists to ensure the job is done with pride and efficiency. All of Cleaning Frenzies cleaners have police clearances and references that have been checked to ensure professionalism.

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