Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are and we also guarantee our work and service quality especially rental bond cleaning when real estate agents are involved.

Question 2

How did you decide to get into your line of work?

Accepted Answer

it all evolved 4 years ago partner cleaning i had the home maintenance skills to make a great team.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

After cleaning for a client for some time she called upon our handyman services to move stored tiles through a manhole in her garage i forgot my belt and was in dire straits.. i required a belt to keep my pants up she lent me her husbands belt.. she has been a client for approximately 4 years.

Question 4

What do you like most about your job?

Accepted Answer

Working with people and the self employed freedom i find cleaning great mental therapy i also enjoy the rotine factor that can interchange with a clients needs.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is the trades person experience how long have they been trading possibly do they have any business referrals or references

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers will generally want to know how safe their property will be without being damaged, and how thorough do you clean? my answer i clean your place like it was my own and with the same level of respect.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Darren has operated and been a business owner for 30 years, he appreciates his reputation for trustworthy reliability and local community opinions.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide an all round home and property maintenance services, with a friendly smile and attitude we are totally reliable cleaning services include: Regular House Cleaning Rental Bond Cleans Spring Cleaning One off Cleans Window Cleans  high pressure cleaning office commercial cleaning. etc

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Number of bedrooms /bathrooms and general upkeep and tidyness of the property, possibly how long since the house was previously professionally cleaned.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Picking up loose items around the property that may interfere or slow down with our cleaning process . 2.Do not leave un necessary mess within the property that will cause double handing to slow the cleaning process. 3. Leave property access open leave entry keys as possibly pre discussed.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

With every regular house clean booked within the month of November will receive window cleaning included. limited spots are available.

Question 12

What makes your pricing competitive?

Accepted Answer

The quality of service and continual reliability of that service is what makes us stand out against opposition our price structure provides great value for money.

Question 13

How do you normally charge for your service?

Accepted Answer

Dependant on the type of service as to cost, we will invoice our customers upon job completion one off cleaning requires immediate payment upon completion.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we specialise in house cleaning and home maintenance and handyman service, we will provide "cross the bench" services for all our regular clients.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are a husband and wife team with 4 years experience... fully insured against liability, fully trained in chemical use..

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