Black Door Group

Qualifications

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Reviews (1)

• Raza

  Verified Oneflare review

  03 Sep 2025

  Verified

  Job Type: Carpenter

  Location: Lynbrook, VIC

  Review for Black Dot Groups ⭐ Absolutely terrible experience! They promised me they would come this week, but they never showed up. I waited more than 10 days with no communication, no update, and no respect for my time. Completely unreliable and unprofessional. If you value your time and money, avoid Black Door Group -they do not keep their word. Very disappointing service!
  Black Door Group

  replied

  25 Sep 2025

  Thank you for taking the time to provide your feedback. We sincerely apologise for the disappointing experience you had with our service. We understand how frustrating it is to set aside time for a scheduled appointment and for the job to be cancelled. We had a last-minute situation with a team member's illness and this was explained, which led to the unexpected delay. While we did communicate this to you, it's clear that our follow-up was insufficient and we failed to meet your expectations for a professional service. No payment has been made and sometimes businesses have these situations happen especially within our industry.