Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

quality guarantee insurance

Question 2

How did you decide to get into your line of work?

Accepted Answer

I learned from my father and decided i was good enough to make a career out of it.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We did a very detalied job for a customer a few years ago. All other tradesman who came to see the job said that it was impossible and cant be done. I was the only one who could see that with a bit of skill and patience, nothing was impossible. The lady owner cried when we finished her job and said it looked like a roman palace which is what she always wanted.

Question 4

What do you like most about your job?

Accepted Answer

After all these years i still look at a finished job with a proud smile. Still get a huge sence of achivement. I never get tired of the look on the customers face when they see the finished product.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

does the person have a licence to perform there work. do they have any references

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common is how long the job will take, My answer is allow 2days per room

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

my reputation speaks for its self. I have been providing the highest quality in adelaide for over 10 years. Never have i had a complaint or a call back.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

the peace of mind of knowing that your job has been done by the best

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

room sizes cornice style and size condition of exicting ceilings

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure the rooms are empty with the floors covered cornice selection is made and materials onsite Invoices paid within 7 days. make sure you have allowed for everything quoted, no variations

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free fancy wall vents (5 limit) for oneflare customers

Question 12

What makes your pricing competitive?

Accepted Answer

Small business with lower overheads

Question 13

How do you normally charge for your service?

Accepted Answer

fixed quote or hourly rate

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialise in heritage work. Fancy cornice, Archways, ceiling roses

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

13 years experience, fully licenced, Award winning

Bell Interior Linings

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