Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are definitely insured for all of the work we carry out. Having a plumbing license carries compulsory insurance. We guarantee all of our work, if something isn't right, simply contact us and we will do what it takes to rectify the issue.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always enjoyed fixing things of a mechanical nature. Also there is a great diversity in plumbing with many different tasks that can be done. Working outdoors is also a bonus!

Question 3

What do you like most about your job?

Accepted Answer

We really enjoy interacting with many different customers and offering them a service like no else. We take pride in doing everything right.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

They need to ask for proof of insurance and credentials. Also if they can get an upfront quote before any work is commenced.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As we mention, our motto is friendly, clean and reliable. We take this very seriously too. When We first started out we listened to our customers and heard many horror stories, from plumbers leaving a mess, to charging too much, all the way to showing up late. We want to avoid all of these happening

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We are licensed, insured with over 15 years experience in all of our services offered. Our greatest concern is that the customer is happy, so you can rest assured you're in great hands!

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

As much information as you can possibly give, what the problem is, how and when it occurred. Or perhaps when replacing an item what brand or model it is, how many of the item or even the length of a drain. It also helps to give the time that you need it done by.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.Giving as much information as possible in the job description  2. Have the work area clean and clear to save us time in getting done what you need of us. 3. Always offer your plumber a tea, coffee or water, he'll love you for it!

Question 9

What makes your pricing competitive?

Accepted Answer

Having over 15 years experience we are aware of how important having a fair pricing structure is. We are also aware of how much things should cost the customer, ensuring they have full understanding of the quotation so there is no guess work.

Question 10

How do you normally charge for your service?

Accepted Answer

Each Service that we provide can differ in time and cost, we like to inspect what the customer requires before commencing work. After this we supply the customer with a breakdown of exact cost so there are no nasty surprises.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I would like to say that our specialties range from anything gas fitting to quite a range of drainage solutions. However we do not like to limit ourselves to these areas as we like to be able to service all of our customers plumbing needs.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Fully qualified in plumbing, gas fitting, drainage, roofing, hydronic heating, trade waste, split system air conditioning. With plenty of experience in all of the above aspects of plumbing.

Almac Plumbing

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