Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes Addicted to Grass is fully insured and we guarantee our work. We aim to meet our clients expectations and where ever possible exceed them, this is what we strive for and to do this we guarantee our services and discuss the outcomes with each individual.

Question 2

How did you decide to get into your line of work?

Accepted Answer

As the team leader at Addicted to Grass, I was looking for an active dynamic job after taking time out from the work force after having children. Working in gardens and out door had a real appeal. The Job provide an active avenue and a diversity in activity that I enjoy.   Matthew Costello, Business owner, started the business as he saw a need in our area in the northern Suburbs of sydney and wanted to explore and fund his passion for youth out reach and promoting kids to choose a drug free life style.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a family owned and operated business, you deal direct with the owners. This is our lively hood and pride and joy therefore we strive to offer a high level of service. We support local small business and most of our business is via word of mouth we strive to be active in our community.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are a business with a cause, we share a passion for giving back to our community and campaign to support charities who reach out to youth in particular against drug use and also treatment programs. We support youth off the streets and make regular donations - Addicted to Grass, Aims to provide a mentoring program to help youth get free from drug use in particular "Grass / Weed ".

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide an accurate quote we need to understand the size and scope of the work to be complete, Access that is available and height, slope or stairs that may affect the ease of which we can operate. Other factors such as pets, children, neighbours, power lines and rubbish can also affect the quote.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money by discussing the options with us, we regularly advise and offer DIY solutions. Simple preparation such as spraying weeds 2 weeks prior, or clearing access around a side gate can help to ensure you save. We can supply plants set up, equipment and help to plan your DIY gardening as well.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer Oneflare customers that book our service a $55.00 gift voucher when the leave us feedback after using our services. This voucher is valid for 12 months and can be used on a range of services.

Question 8

What makes your pricing competitive?

Accepted Answer

Addicted to Grass we strive to offer competitive rates and we offer free quotes this enables us to gain the best understanding of your requirements so that we can match you with our best possible price.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise is Garden Makeovers and preparing property for Sale as well as taking care of rental property. We work closely with a number of real estate agents and business and schedule maintenance gardening and lawn mowing in accordance with open homes and auction dates.  Our Garden styling team provide out door styling that can create stunning impressions for sale or parties and weddings.

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