Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Triflora is covered for Public Liability, Products Liablity and Property Damage. All insurance is up to date and Certificate of Insurance can be provided on request.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I enjoy the variety of work in the horticulture industry. Enjoy working outdoors through the different seasons and working with all different aspects of landscaping.

Question 3

What do you like most about your job?

Accepted Answer

I love working outside in peoples gardens and coming up with a solution that they will be happy with. Even better if the relationship can be an ongoing one over the years for our mutual benefit.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should ask if the service provider is capable of fullfilling the requirements of the job. How much it will be and when the work can be completed. By veiwing the photos in the Portfolio section of this profile the capabilities of the service professional can be displayed.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Triflora has a reliable and trustworthy track record. Many customers who have been with the business since start up in the first year are still using the services of Triflora because of the trust built up over the years along with the quality of the workmanship.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I like to provide a reliable, trustworthy service that will exceed the customers expectations. This way the customer will be happy and will have a better chance for future business.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Most important information would be suburb location of job. Type of work wanted and size of job in square metres, can be approximate. When the job needs to be completed by. Any other particular information the customer may think is necessary.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make access as easy as possible, may mean moving cars, outdoor furniture. This way the work area is clear and there are no delays or obstacles in getting to work.

Question 9

What makes your pricing competitive?

Accepted Answer

My pricing is competetive for several reasons :-  1 - agreement is made on price with the customer before any work is started. 2 - Triflora has a track record of sticking to the quoted price.  3 - prices are at the mid range of industry standards

Question 10

How do you normally charge for your service?

Accepted Answer

Charges are usually quoted on a job by job basis or sometimes on an hourly rate.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Landscaping - lots of experience with Paving, Instant Turf, Plants, Irrigation, Timber Features including decks and privacy screens, Retaining Walls, Synthetic Grass, Water Features and Garden Lighting. Pre-Sale Makeovers. Garden Maintenance - full maintenance service offered including Mowing, Edging, Pruning, Weed Control, Gutter Cleaning and Ruibbish Remocal.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a Certificate III in Horticuture (Landscaping) from NMIT. 6 Years full time experience and 4 Years of Triflora being established. Good listening skills, reliable and trustworthy.

Triflora Landscaping & Garden Maintenance

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