Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured with Allianz insurance for all public liability and cover any unlikely accidents or if any plants die within a short time they will be replaced etc..

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers like to know how soon I can start which is usually between one day and a week , depending on the size of the job, and what needs doing. Also payment on completion of work unless pre organised. do I take away rubbish? yes, will I clean everything up? yes better than I'm expected to do.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I always turn up when I say I will, and offer a friendly, hardworking service , I always do what I say I'm going to do and provide and honest all round service second to none

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Very honest and competitive quotes, as well as prompt service and always turn up when I say, as well as provide an excellent hardworking service. Always provide an all around professional service.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Ill need to know if you in in an area I service, what is needed doing and how long the job could possibly take. this will help us understand what you want/ need before we arrive

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

and return customers will receive a 25% discount on their second visit and generally be looked after , we can also come up with an agreed special deal on new permanent clients.

Question 7

What makes your pricing competitive?

Accepted Answer

like to make sure that my customers get a fair deal for the work they want done, as there to many different price ranges between companies. I provide a very fair and competitive quote.

Question 8

How do you normally charge for your service?

Accepted Answer

I will normally come along and give you a quote depending on the size and time taken as well as site accessibility and provide a quote that won't go up and down .

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All types of garden maintenance, planting, pruning, small tree trimming, weeding, removal of green waste, pressure cleaning, planting plans and implementing them, anything to do in the garden.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

20 years experience in between London and Sydney of maintaning beautiful gardens and general gardening, also have a certificate in Landscape design and gardening from Wellington tech.

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